Senior Product Manager - Rocket Growth

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Powered by an outstanding end-to-end e-commerce and logistics network and a fanatical culture of customer centricity, Coupang has broken tradeoffs around speed, selection and price. Today, we provide exceedingly fast shipping speeds on millions of items including fresh groceries, delivered within hours nationwide, 365 days a year. We are doing this for millions of consumers in Korea. Korea is home to one of the largest and fastest growing e-commerce opportunities anywhere in the world.

Coupang has been added into the 2023 fortune 500 list, a ranking U.S-based companies by revenue. We have been named as one of the ‘50 Smartest Companies in the World’ by MIT Technology Review, and as one of Forbes magazine’s ‘30 Global Game Changers.’ In 2020, we placed second on CNBC’s ‘Disruptor 50’ list.

 

About the Team

Rocket Growth helps sellers leverage Coupang’s best in class Rocket Delivery and fulfillment network to serve customers and grow their business. With Rocket Growth, sellers get a chance to earn the Rocket Badge, thereby accelerating their sales, and providing customers with Rocket-speed delivery for their items. Rocket Growth is Coupang’s fastest-growing team, with an ambitious product and feature roadmap in the works. We are hiring driven leaders who are excited to solve tough problems and like to collaborate with brilliant individuals to innovate and create history.

 

About the Role

We are looking for a Senior Product Manager to join the Selection Expansion team within Rocket Growth. The individual would be responsible for increasing the number and quality of products that are eligible for the Seller Rocket Badge, by optimizing the listing and pricing of products, designing and implementing seller incentives and benefits.

 

As a Senior Product Manager, you will:

• Define the vision, strategy, and roadmap for the Selection Expansion team, in alignment with the Rocket Growth and Coupang’s overall goals.
• Collaborate with cross-functional teams, such as engineering, data science, operations, catalog, marketing, finance, and business development, to deliver innovative and impactful solutions for both sellers and customers.
• Analyze data and engage directly with customers to identify opportunities and pain points; Define the vision and strategy to help solve the identified problems.
• Define and communicate clear and measurable product requirements and success metrics.
• Lead the end-to-end product development process, from ideation to launch and iteration.
• Manage stakeholder expectations and communicate product updates and results.
• Lead the product implementation to achieve our business goal while meeting a high quality bar.

 

This is a dynamic, rapidly evolving and complex ecosystem, and thus the person hired for this role will be comfortable dealing with high degree of complexity and working with a large cohort of stakeholders internationally across South Korea, China and the US. These stakeholders include Catalog, 3P Marketplace, Operations, Finance, Legal.

 

Basic Qualifications:

• Successful track record (5+ years) of developing innovative new products, and taking them to market.
• Experience creating product roadmap(s) from conception to launch, driving the product vision, defining the GTM strategy, and leading design discussions
• Hands on experience working in an agile environment with a rapid iteration cadence (Launch new products and features, test their performance, and iterate quickly).
• Ability to think strategically and at the same time stay on top of tactical execution in an agile environment with a rapid iteration cadence.
• Track record of using data and quantitative research methodologies to inform decision-making across the entire product design process/ lifecycle.
• Experience working with multiple teams across different geographies (preferred but not required).
• Bilingual in English and Korean (preferred but not required).
• Understanding of the complexities of a marketplace/seller platform model (preferred but not required).
• Domain expertise in consumer tech and e-commerce (preferred but not required).

 

Pay & Benefits

Our compensation reflects the cost of labor across several US geographic markets. At Coupang, your base pay is one part of your total compensation.

The base pay for this position ranges from $138,000/year in our lowest geographic market to $309,000/year in our highest geographic market. Pay is based on several factors including market location and may vary dependin