Patient Care Associate

Site: Cooley Dickinson Hospital, Inc.

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,00 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospital is also a vital part of our network, providing home-based services through-out Hampshire and Franklin counties.

 

Job Summary

24hrs, 7AM-7PM, North 3 - Rotating weekends and holidays
The Patient Care Associate (PCA) is responsible for performing a variety of direct and non-direct patient care duties, including routine patient care duties as well as clerical, supply, and messenger responsibilities. The PCA performs other patient care related duties and unit duties as needed and may function as a patient care observer to monitor for patient safety in situations where 1:1 observation is required.

Telemetry/Critical Care Unit Specific: Responsible for successfully completing arrhythmia course and maintaining competency in telemetry monitoring.

This position is designed to promote learning experiences and health care exposure to Cooley Dickinson employees who are looking to further their careers in the medical field.

This position is part of the 1199 SEIU Bargaining Unit at Cooley Dickinson Hospital.

This position reports to the Nurse Manager and operates within established organizational and departmental policies and procedures.

 

Qualifications

Qualifications, PCA, Certified (Salary Grade C25)

• High school diploma or equivalent required
• Current American Heart Association Basic Life Support (BLS) certification required
• Ability to perform routine patient care activities under the direction of licensed nursing personnel requiring technical or on the job training required
• Nursing Assistant certification, Medical Assistant certification, or a nursing student who is actively enrolled into a nursing program with a minimum of 6 months student clinical experience required.
• Six (6) months to one (1) year nursing assistant experience required
• One (1) to three (3) years secretarial experience preferred
• Health care experience preferred
• Ability to multi-task and handle stress crisis situations effectively required
• Demonstrated knowledge of medical terminology required
• Demonstrated typing skills and computer experience required
• Demonstrated interpersonal, organizational, and oral and written communication skills required

Qualifications, PCA, Non-Certified (Salary Grade C24)

• Completion of PCA educational objectives and unit-specific training as outlined by the Professional Development Department required
• High school diploma or equivalent required
• Current American Heart Association BLS certification required 
• Ability to perform routine patient care activities under the direction of licensed nursing personnel requiring technical or on the job training required
• Health care experience preferred
• Ability to multi-task and handle stress crisis situations effectively required
• Demonstrated typing skills and computer experience required
• Demonstrated interpersonal, organizational, and oral and written communication skills required
• Ability to communicate effectively and follow written and/or oral instructions required
• Demonstrated teamwork and collaboration skills and a professional demeanor required

 

Additional Job Details (if applicable)

Physical Requirements

Standing Frequently (34-66%)

Walking Frequently (34-66%)

Sitting Occasionally (3-33%)

Lifting Frequently (34-66%) 35lbs+ (w/assisted device)

Carrying Frequently (34-66%) 20lbs - 35lbs

Pushing Occasionally (3-33%)

Pulling Occasionally (3-33%)

Climbing Rarely (Less than 2%)

Balancing Frequently (34-66%)

Stooping Occasionally (3-33%)

Kneeling Occasionally (3-33%)

Crouching Occasionally (3-33%)

Crawling Rarely (Less than 2%)

Reaching Frequently (34-66%)