Manager of External Programs

The Department of Public Health at Tewksbury Hospital is accepting applications for a Manager of External Programs. This role offers a unique opportunity to oversee critical facilities operations, regulatory compliance, external program coordination, and capital project management in a healthcare environment dedicated to patient care, safety, and wellness. Serving a diverse campus that includes inpatient hospital services, residential recovery programs, and multiple state agencies, this position is essential in ensuring a safe, efficient, and collaborative environment for patients, staff, and community partners.

The ideal candidate will thrive in a fast-paced setting where healthcare operations, facilities management, compliance, and strategic planning intersect. This role provides the opportunity to lead high-impact initiatives involving Joint Commission standards, DCAMM construction and capital projects, infrastructure modernization, and cross-agency collaboration. Candidates who are passionate about public service, operational excellence, healthcare environments, and building strong partnerships will find this position especially rewarding. The Commonwealth offers a comprehensive benefits package, opportunities for professional growth, and the chance to make a meaningful impact on public health operations across Massachusetts.

Please note:  This is a 37.5 hour per week position, working Monday-Friday, 7:00am-3:00pm.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

·         Oversee facilities operations, engineering functions, grounds services, water systems, and external program infrastructure to ensure safe, efficient, and compliant operations across the Tewksbury Hospital campus.

·         Manage and monitor preventative maintenance programs, work order systems, records management, and operational processes to maintain regulatory compliance and operational effectiveness.

·         Coordinate and supervise activities related to facility maintenance, utilities, sanitation, safety, energy conservation, and environmental compliance for hospital and external program buildings.

·         Lead oversight of Joint Commission Environment of Care, Life Safety, and Emergency Preparedness standards to ensure compliance with healthcare accreditation and regulatory requirements.

·         Serve as the operational lead for regulatory compliance activities, inspections, documentation management, and corrective action planning related to healthcare facility standards and codes.

·         Collaborate with external vendors, program directors, contractors, architects, engineers, and state agencies to support facility improvements, infrastructure projects, and ongoing campus operations.

·         Manage capital construction and facilities projects, including project tracking, bid and procurement compliance, contract oversight, and coordination with DCAMM and other regulatory entities.

·         Develop and implement operational policies, procedures, quality improvement initiatives, and strategic planning efforts to enhance facility performance, safety, and service delivery.

·         Supervise departmental staff and managers within engineering, grounds, water operations, and external program coordination functions, including performance management, scheduling, and operational oversight.

·         Participate in cross-functional emergency planning initiatives and support campus-wide operational continuity efforts to ensure patient, staff, and visitor safety.

Preferred Qualifications: 

·         Experience