Inbound Call Representative & Admin Support

WHO WE ARE:

Imperial is a recognized industry leader in the convenient services industry providing services of vending, micro-markets, office coffee, catering, and corporate dining. Headquartered in Tulsa, Imperial is a fast paced, growing company, operating in 7 states and employing more than 800 dedicated team members. At Imperial, our team goal is to build relationships & provide unmatched service to make customers happy & deliver profitable results.

Inbound Call Representative / Administrative Support  

We are looking for a reliable and detail-oriented individual to join our team. This position involves handling a variety of office tasks, including data entry, answering high volume phones, providing customer service, and general clerical work. The ideal candidate will have strong organizational skills, detail oriented, excellent communication abilities, and a customer-first mindset.

Benefits include:  Health, Dental, Life, AFLAC, 401k, Vacation, & Holidays.

Please visit www.imperialco.com for more information.

WHAT YOU WILL DO:

• Perform accurate and timely data entry into company systems
• Answer multi-line phones and take information or direct calls as appropriate
• Create service calls/texts for dispatch
• Provide general administrative and clerical support such as filing, scanning & processing mail
• Serve as the first point of contact for our customers, assisting them in a professional & helpful way
• Support other team members and departments as needed 

 
Hours: 

• Mon - Fri, 8:00 AM to 5:00 PM with a 1 hour lunch period, Or 7:30 AM to 4:30 PM with 1 hour lunch period

WHAT WE LOOK FOR:

• Possess the ability to multi-task & to work independently
• Previous office, clerical, or customer service experience preferred
• Strong computer skills and attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Professional phone etiquette and strong interpersonal skills
• Organized & detail-oriented