Hotel Senior Sales Manager | Hampton Inn & Suites Rohnert Park - Sonoma County

Schulte Hospitality Group is seeking a dynamic, service-oriented Senior Sales Manager to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

 

What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

 

Work Today, Get Paid today, with Daily Pay!

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Multiple Health Insurance and Life Insurance options

401k Plan + Company Match

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

 

Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

 

JOB DUTIES AND RESPONSIBILITIES

• Responsible for learning the hotel brand and strategy  
• Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience 
• Develop a working knowledge of the operations of the hotel, including food and beverage, guest services, reservations 
• Develop a complete knowledge and ensure adherence to company sales policies and SOPs 
• Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience 
• Manage group or business travel accounts in assigned market segments to maximize business potential 
• Negotiate group business, guest room rates, meeting room rental, and hotel services within assigned markets that meets or exceeds hotel revenue goals 
• Negotiate contracts according to company standards 
• Responsible for obtaining appropriate approvals for contracts per SOP (airlines, major sporting events, etc...) 
• Manage and execute RFP Season Annually by facilitating the process in conjunction with the GM and/or Sales Manager 
• Approves rates and space release in absence of DOS within established guidelines under the direction of GM, RDOS, RDRM 
• Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented maintain existing accounts with active trace/follow up system 
• Ensure accurate and complete use of the sales system per SOP including recording all bookings and lost business 
• Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions 
• Develops, maintains, and prospects a Target List of accounts and communicates updates to DOS 
• Attends property specific receptions to generate leads and interact with customers Organize and execute local area blitzes 
• Utilizes prospecting tools such as Hotelligence