Sr. Technical Marketing Engineer, Virtualization

Job Summary

As a Technical Marketing Engineer at NetApp, you will own technical marketing end-to-end for one or more assigned technology areas within the NetApp portfolio. You will define the technical narrative, value proposition with accompanying claims, and competitive story for integrated solutions that solve customer challenges using one or more NetApp products and potentially partner products. You will do so working side-by-side with Product Marketers, Solution Marketers, and our Competitive Intelligence team as part of the Integrated Product & Platform Marketing (IPPM) team at NetApp, and in partnership with Product Managers and Engineers in one or more NetApp business units that also report to our Chief Product Officer. 

This specific TME role will be focused on supporting virtualization and containerization technology stacks and their integration with the NetApp platform. You will help develop materials that will help customers, partners, and prospective customers understand the benefits of deploying their virtualized/containerized environment on NetApp storage, as well as assist in documenting best practices and technical tips for these environments. Your work will assist customers they consider different technology options and potentially migrate from one hypervisor stack to another, as well as highlighting the advantages of NetApp technology to accelerate that transition. 
As a TME, you will be at the focal point, needing to work well with our internal Engineering team and senior architects at our customers (or prospects), but also be able to elevate and demonstrate the value of your assigned products/solutions at a business level, working with Product Marketing.

While you won’t be writing production code and you won’t be in a support role, you will be expected to develop a deep hand-on understanding of your product by partnering from its inception by Product Management and development by Engineering all the way through to general availability, so that you can be the expert on its functionality for all outbound functions and demonstrate what the product can do at its best to the world at large.

TMEs produce consistent, high-quality technical content across a wide range, including technical reports, white papers, proof of concepts, reference architectures, proof of concept guides, and more. You’ll build and curate integrated solution demos using the latest AI-enabled demo creation tools, and partner with other NetApp teams to build an integrated technology stack to make appropriate demos easily findable and usable by our sales teams, partners, and end-customers, while collecting engagement metrics and continuous feedback for improvement. 

The best TMEs are also highly visible within NetApp and the industry. You will represent NetApp and your assigned technologies at conferences, in webinars, in videos/podcasts, and on social media as a trusted technical subject matter expert. As your work will expose you to our sales organization and customers, you will help translate input from those audiences into insights to provide to Product Management.

Key Responsibilities

• Collaborate with Product Management and Engineering across the product lifecycle to build your expert-level understanding of one or more NetApp products and solutions, their place in the NetApp portfolio, how they integrate with technical partner solutions, and most importantly how they solve important customer challenges.
• Own technical marketing end-to-end for virtualization and containerization technologies; integrate technical narrative into overall product and solutions narrative as defined by Product Marketing Managers, create claims and proof of value, and the competitive story for integrated solutions.
• Produce consistent technical content and enablement: solution briefs, whitepapers, blogs, videos, technical talk tracks, demo scripts, and advanced technical enablement (RFP/RFI inputs).
• Design and maintain self-service interactive assets (demos, sandboxes, TCO/ROI calculators, interactive guides); work with cross-functional marketing and sales enablement teams to and enable embedding within customer-facing content and sales tools and instrument these assets to gauge usefulness & impact, and to capture customer intelligence as appropriately volunteered.
• Create integration deep dives and “how-to” videos that demonstrate how our technology integrates with partner ecosystems and solves specific customer problems – but not formal product documentation.
• As needed, utilize basic scripting and/or common automation toolkits (e.g. Python, Ansible, Terraform, etc.) to demonstrate features and integrations and to enable customers to replicate scenarios. You will not develop or distribute code for customer use in production environments.
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