Salesforce Administrator

IXL Learning, a leading edtech company with products used by 14 million students worldwide, is seeking a full-time Salesforce Administrator to assist with the ongoing development of our Salesforce.com orgs. In this role, you will be responsible for developing and deploying new business processes, supporting the day-to-day operation, and improving the overall functionality of our CRM platform.

This is a full time position in our Raleigh, NC office with a hybrid work schedule of 3 days in the office & 2 days work from home per week.

WHAT YOU’LL BE DOING

• Administer and support Salesforce including user setup and design and configuration of Custom Objects, Profiles and Roles, Process Builder, Lightning Flows, Custom Fields, Validation Rules, Page Layouts, and Lightning Apps
• Develop reports, dashboards, and processes to monitor data quality
• Create and provide project plans, requirements, and technical documentation for larger projects and long term initiatives
• Coordinate testing and deployment plans for complex change management and rollouts
• Deliver user guides and training for large deployments
• Collaborate across teams and with internal stakeholders

WHAT WE’RE LOOKING FOR

• BA/BS degree required
• 2+ years of Salesforce.com administration experience, Salesforce Certified Administrator preferred
• Systems delivery and project management experience including requirements gathering, analysis, design, testing, deployment, training, and delivery
• Strong written and verbal communication skills
• Exceptional organizational skills and attention to detail
• Experience working in a SaaS organization is preferred
• Experience with agile development methodologies and tools
• Experience with marketing automation systems is a plus
• Experience working in K-12 education, edtech, or education sales is preferred

#li-hybrid

At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an Equal Opportunity Employer.