Digital Retail Solutions Capacity Planning Manager

About Brink's:

The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries.

We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

Job Description

Brink’s, Incorporated is the premier provider in secure logistics solutions, including transportation, ATM servicing, currency processing and other value-added services to financial institutions, retailers and other commercial and government entities.  The company has a proud history of providing growth and advancement opportunities for its employees.  We have a challenging opportunity for a Continuous Improvement Manager. 

Job Summary:

The Capacity Planning Manager serves as a champion in supporting the proposal development, negotiation, and application phase for the implementation of Brinks Digital Retail Solutions (DRS) across the North American footprint (U.S. and Canada) with the goal of enhancing the customer onboarding experience and accelerating revenue generation. The ideal candidate will have a strong background in advanced analytics, optimization, capacity analysis, and experience in both continuous improvement and project management.
 

Key Responsibilities:

• Work collaboratively with internal and external process partners during the proposal development phase to deliver an optimized implementation plan across the portfolio of new DRS customers to maximize net new revenue.

• Finalize the customer deployment plan during the negotiation phase

• Partner with the DRS Implementation manager to understand project management capacity and assignment for large estate customers.

• Develop connectivity among multiple installers to maximize yield relative to the available capacity across their respective markets.

• Support the monthly DRS S&OP and Forecasting Outlook for the purpose of meeting financial targets.

• Utilize Brinks internal systems, Microsoft Office Suite, and Power BI among other tools to track project status.

• Foster a positive environment where co-workers are encouraged to seek guidance, provide feedback and participate in the Brinks DRS Strategy Deployment Initiatives

Minimum Qualifications:

• Minimum of 7 years’ experience in capacity planning, operations, and project management.

• Bachelor’s degree in Supply Chain Management, Industrial engineering, or Operations Management

Preferred Qualifications:

• 10+ years’ experience in capacity planning, operations, and project management

• Master’s Degree Business Administration, Industrial Engineering, Supply Chain Management, or Operations Management

Professional Skills:

• Strong analytical and problem-solving skills

• Solid conflict resolution skills

• Thought Leadership skills

• Presentation and communication skills

• Strong customer and vendor relationship skills

• Highly organized and detail oriented

• Ability to adapt to dynamic workflow

• Excellent interpersonal skills

• Professional, positive demeanor

• Excellent business acumen

• Proficiency in Microsoft Outlook, Excel, Analytics, Resource Management & Optimization Tools

If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink’s U.S.  We provide a competitive salary, medical, dental, vision and life insurance plans. In addition, we offer a 401(k) plan with company match.  If you are interested and meet the requirements for this position, please apply.

Brink’s, Incorporated is an Equal Opportunity / Affirmative Action Employer, and is committed to maintaining a drug-free workplace. 

What’s Next? 

Thank you for considering applying for a job at Brink’s. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.

Upon completion of the application process, you will receive an email confir