Engineer II, Field Service

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Cold Room/Freezers -22degreesF/-6degrees C, Fluctuating Temps hot/cold, Laboratory Setting, Loud Noises (Equipment/Machinery), Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Strong Odors (chemical, lubricants, biological products etc.), Various outside weather conditions, Warehouse, Will work with hazardous/toxic materials

Job Description

About Thermo Fisher Scientific!
Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, growing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our distributed team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience, and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD. For more information, please visit www.thermofisher.com.

Division Specific Information
As part of the Instrument and Enterprise Services (IES) team (ULS brand), you have the opportunity to join a community of engineers who have strong customer relationships and solid technical knowledge within our Laboratory Products Division (LE).

The territory for this position is Southern California.

How you will make an impact!
We enable our team members to work autonomously and provide field service support to healthcare, science, and education customers while building professional skills at the same time!

What you will do:

·       Repair, install, and maintain a variety of laboratory equipment products, including incubators, centrifuges, cold storage (refrigerators and freezers), and other equipment as needed

·       Provide support on the qualification/validation of supported product lines

·       Assist with On-Boarding/Training of new engineers

·       Schedules and completes detailed preventative maintenance service to assure peak uptime of customer equipment

·       Understand customers’ needs to best promote service contracts, services, and new equipment.

·       Handle expenses and spare parts inventory in a timely and accurate manner

·       Document daily service actions through the company work order database

·       Maintains courteous and knowledgeable communication with customers to ensure alignment of all aspects of the service event (status, cost, scheduling, etc.)

·       Provide assistance to the Validation team

·       Act as lead engineer on a larger project

·       Provide backup for the supervisor

How will you get here?
EDUCATION

• Associate's Degree in Electronics or Engineering required or equivalent education/experience

• Accredited trade school certification- HVAC/R or Electronic Technician preferred

• EPA Certification preferred

REQUIRED QUALIFICATIONS

• Position may require Covid-19 vaccination and/or routine testing, per client discretion

• Minimum of 3+ years of relevant experience with related science, engineering, and/or customer skills

Knowledge, Skills, Abilities

·       Strong electronic/electrical and mechanical background preferred, refrigeration experience a plus

·       Advanced knowledge working with basic test equipment such as DMM, tachometer, temperature devices, etc.

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