Global Account Manager Paris F/H

Description de l'entreprise

Businesses across all industries need to accelerate their digital transformation. As speed of execution has become a critical factor in staying ahead of the competition, leaders must rethink their innovation cycle. Innovative industry players and companies must embrace connectivity, application development and semiconductors to transition to smart industry and ensure a sustainable value chain.
A global leader in engineering and research and development services, we help our customers accelerate their journey to a smart industry. We bring them global know-how and capabilities, cutting-edge digital and software technologies, agile engineering platforms and an industrialized delivery model.
With more than 55,000 engineers and scientists worldwide, we unlock the power of R&D and innovation to help businesses design intelligent products, optimized operations, new customer experiences and new sources of value.
Are you ready to discover new horizons with us?

Description de la mission

This role is accountable for growth, relationship strength and overall performance of the assigned accounts(s). We have an exciting opportunity for a Global Client Partner to service some key accounts within the Life Sciences Industry, specifically pharma & biotech. This role will have responsibility for growing and expanding business within some of our major pharma & biotech engineering & digital services, running the client relationships, upselling within the account, managing teams across multiple geographies, customer satisfaction and the overall client relationship. Your responsabilities will be:

• Market Leadership:
  • Plans accounts strategy for long-term profitable growth and position Capgemini Engineering as a thought partner and business leader within the account.
  • Leverage strong domain knowledge in the Life Sciences & Healthcare industry to understand customer’s business aspirations and challenges and design comprehensive transformation propositions.
• Relationship Management:
  • Cultivates long-term client relationships and is a trusted advisor to the client.
  • Builds and manages relationships across all levels in the client organization.
• Business Development:
  • Creates opportunities to position Capgemini Engineering credentials, assets and value to the client and qualifies, prioritises and assigns opportunities to deliver the highest percentage of wins.
• Account Operations:
  • Delivers long term strategy and goals at the BU/Corporate level; manages with the collaboration across geos and units within Capgemini to ensure attainment of common objectives.
  • Manages and own overall P&L and health of the engagements in the portfolio of accounts and to ensure customer satisfaction.

Profil

• A strong domain knowledge and network with specific client organizations he/she would manage as well as a strong network
• You already have and can connect with senior executives & key stakeholders within Pharma industry/accounts.
• Ideally you have exposure to digital transformation and engineering engagements in the pharma industry with prior experience in digital strategy and engineering/technology driven programs.
• Digital and engineering enabled business transformation is your playground - you can visualize and design transformational solutions based on customer business goals, new business models and disruptive digital technologies.
• Proven experience in leading and delivering large scale technology driven business transformation programs for pharma companies

• Proven experience in managing and connecting global multi-disciplinary teams, partners and alliances across engagement life cycles.
• Sound operational capabilities especially around P&L and delivery management
• Proven track record in exposure to outsourcing deals and consulting projects and scaling business in managed portfolio; this includes a sound understanding of emerging trends and new business models affecting the client segment

Other Skills/Abilities: 

• A positive, results oriented style – must have a “change agent” attitude – challenging convention and pushing us and our business towards new opportunities, approaches, ideas, perspectives, etc
• Strong communication and inter-personal skills

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