Sr. Information Technology Engineer (Fully Remote)

Who We Are & What We Do: 

Branching Minds’ mission is to empower all educators to effectively, efficiently, and equitably support the holistic needs of their students; and to create a path to academic and personal success for every learner. Already supporting over 1,500,000 students across 200+ districts from close to 40 states, our vision is to be the most impactful national K12 school district solution for achieving high-fidelity MTSS/RTI; consistently demonstrating our ability to save teachers' planning/documenting time, improve outcomes of our students, and eliminate achievement gaps.

As a startup, we don’t have to play by the rules of traditional organizations. We get to be innovative in the solutions we develop for our partners and the way we conduct our business for ourselves. Branching Minds is also a Benefit corporation. We get to prioritize our mission > profit, and the means of getting there is just as important as the ends. We err towards self-management, transparency, collaboration, initiative, and giving a damn.

If using innovation to reimagine education in service of equity energizes you -- join our team!

The Calling:

The Sr. Information Technology Engineer will report to the Director of Security Operations and work with literally every person in the organization as well as many outside of it.  Building Branching Minds Information Technology capabilities, this role will be responsible for transitioning from an outsourced Managed Service Provider (MSP) model to a full-service Information Technology capability that empowers Branching Minds team members with technology.

This role will provide excellent customer service to all Branching Minds team members, work side by side with Information Security to meet security and compliance goals as they relate to Information Technology and work closely with Engineering to ensure they have the tools, automation and integration they need to be successful. 

What You Will Achieve:

• Meet the Information Technology needs of Branching Minds employees, consultants, and contractors including all levels of IT support
• Administer and manage numerous internal SAAS applications in support of Branching Minds including identity management and access control
• Serve as lead engineer for all identity-related initiatives as they relate to corporate Information Technology services (Okta, Google, transitioning corporate applications to single sign on)
• Partner with the People Ops Team and Information Security for both on-boarding and off-boarding employees
• Manage all internal communications systems such as Google Workspace, Slack, etc.
• Manage and support the Branching Minds equipment fleet of computing devices
• Provide audit evidence and support to Information Security for Information Technology-related security initiatives
• Partner with Engineering when necessary to integrate and automate between Engineering and Information Technology systems
• Manage lifecycle and contracts of IT devices, products and systems to include renewals, new acquisitions and product/system decommissioning
• Manage, update and expand wiki-based information technology knowledge base
• Identify opportunities for continual improvement in Information Technology and lead initiatives to implement those opportunities
• Other technology-related tasks as required

Requirements

Why We Want You: 

• 5+ years senior-level Information Technology experience
• Windows/MacOS/Linux operating-system support and troubleshooting experience
• IOS/Android support and troubleshooting experience
• Cloud-based back office system administration (Google Workspace, Microsoft Office 365, etc.)
• Experience deploying, managing, configuring and supporting SAAS applications
• Experience with mobile device management software
• Prior experience configuring identity providers like Okta, Azure AD or Google and single sign on
• Intermediate-level understanding of compliance concepts
• Information Technology knowledge base writing and curation experience

Lucky Us If You: 

(No biggie if you don’t)

• Experience in K12 EdTech
• Tech startup experience

Interview Process:

If we are a match you can expect a total of  2 steps in the interview process after the initial application

• 30-minute Video/Phone Interview with the Director of Security Operations
• 45-minute Deep Dive with Director of Security Operations and Chief Operating Officer

Benefits

What We Offer You:

• Check out our Benefits & Perks