Travel Agent - Ft. Myers, FL

(Amount is dependent on experience. To qualify for the Signing Bonus, applicants must be new to the Auto Club Group) 

Location Details:

• Ft. Myers, FL

Position Schedule / Shift:  

• Monday - Friday 8:30 am – 5:30 pm 

Position Summary  

Drive revenue growth and deepen AAA member engagement by developing new business, retaining existing clients, and promoting a broad portfolio of travel, membership, and financial products. This role delivers exceptional customer experiences through consultative sales, relationship management, and end-to-end travel planning for complex domestic and international itineraries. Success requires meeting sales goals, leveraging referral and lead-generation systems, and utilizing digital tools to build a strong, repeat client base. 

Key Responsibilities  

Sales Growth & Business Development 

• Generate new sales, retain existing members and grow ACG’s overall book of business through multiple product offerings. 

• Drive new business with competitive products and help retain The Auto Club Group’s 13+ million members. 

Member Relationship Management 

• Establish and grow mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth and repeat travel bookings.

• Receive and champion customer concerns through to resolution. 

Sales Goals & Product Expertise 

• Achieve assigned travel, membership, and credit card sales goals. 

• Sell cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services. 

Travel Planning & Booking Support 

• Prepare complex and/or large-scale domestic and international travel packages. 

• Complete reservations and advise clients regarding documentation requirements. 

• Make necessary travel arrangements, including reservations, payment collection, and document processing. 

Lead Generation & Technology Adoption 

• Ask for referrals and build and grow a book of client business by utilizing the AAA ACG lead system. 

• Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives. 

Required Qualifications 

• High school diploma or equivalent 

• 1-year business to consumer sales 

Work Environment 

• This is an in-office position.  Employees will service ACG members in-person and are based on site in an ACG branch facility.  

Compensation & Benefits Overview 

ACG complies with all applicable state and local laws regarding required benefits (including PTO, paid sick leave, etc.). 

Compensation: 

Build a rewarding sales career with the stability of base pay, performance-based earning potential, and support to grow, with additional career path  

• Base pay (non-exempt)  

• Total: $31,200 base pay plus up to $10,400 in supplemental pay or commissions, whichever is greater. 

• Uncapped earning potential: Earn unlimited commissions on travel sales, with additional commission opportunities for membership and credit card sales. 

• Guaranteed commission payouts: We invest in your success as you build your travel sales career. 

• Extra incentives: You may be eligible for special performance incentives from ACG and our travel partners, plus a quarterly new hire on-pace bonus. 

• Overtime eligibility: This is a non-exempt role, which means you are eligible for overtime. 

• Career growth: Build your future through a structured career path paired with an uncapped commission model where growth and earnings are performance driven. 

Exclusive Travel Perks 

Sales Support That Helps You Succeed 

• Free leads, with priority placed on prospects who are most likely to travel. 

• In-office travel events and walk-in traffic help drive daily sales opportunities. 

• Direct-to-consumer marketing supports Travel Agents and helps generate interest. 

• Exclusive Pre