Senior Department Assistant | Heart & Vascular

This position assists in the operational support and coordination of the assigned area(s).

Our Mission: Quality, compassionate care for all.

Our Vision: Reimagine health care through connection, service and innovation.

Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

Qualifications:

• Minimum of one (1) of the following required as applicable to assigned area(s):
  • Minimum of two (2) years’ experience in administrative role.
  • Previous healthcare, research, compliance or equivalent experience.
  • Post high school education or vocational training in healthcare.
• Additional requirements as applicable to assigned area(s):
  • Possess an understanding of medical terminology.
  • Current CPR.
  • Possess knowledge of rules and regulations pertaining to Medicare, Medicaid and other payer types.
  • Current Notary Public certification.
  • Possess knowledge and understanding of: medical terminology/abbreviations, ICD-9, ICD-10, CPT and HCPC coding, and fundamental knowledge of basic medical billing procedures.
  • Demonstrated ability to design forms utilizing publishing and forms software.
  • Demonstrated ability to operate high speed duplication, drill press, paper cutter and laminating machines.
• Possess an understanding of the confidentiality laws that govern the provider-patient relationship, including but not limited to HIPAA guidelines.
• Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently.
• Commitment to working in a team environment and maintaining confidentiality as needed.
• Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed.

Job Specific Duties:

• Acts as the main point of contact and resource for staff per department protocol and as applicable to assigned area(s). 
• Provides senior level administrative and technical support for assigned area(s) in an organized and accurate manner according to policies and procedures. 
• Assists leadership in maintaining effective and efficient departmental operations, supports financial and operational performance, and regulatory tracking per department protocol and as applicable to assigned area(s). 
• Coordinates and communicates the flow of activity, information, timelines, and daily operations for the assigned area(s). 
• Accurately and timely compiles and presents reports per department protocol and as applicable to assigned area(s). 
• Exhibits senior level knowledge and understanding of policies and procedures as they relate to the assigned area(s) and Logan Health. 
• Develops, maintains, and oversees a record-keeping system per department protocol and as applicable to assigned area(s).  
• Assists leadership with budget preparation, coordination, provides review and analysis per department protocol and as applicable to assigned area(s).
• Assists with developing and supporting of tracking metrics to support leadership with oversight of effectiveness and supports strategic decision making regarding transitions and growth as applicable to assigned area(s).
• Provides oversight in documenting and documentation collection as applicable to assigned area(s).
• As applicable to assigned area(s); coordinates credentialing, licensing and other regulatory requirements per department protocol; exhibits overall knowledge of claims and authorization processing for insurance companies including private, commercial and government carriers.
• Assists with check requests, reimbursement, processes invoices and assists with other financial tasks and tracking as applicable to assigned area(s).
• Proactively anticipates and prepares multi-faceted priorities, agendas and schedules as applicable to assigned area(s).
• Consistently sets priorities resulting in the assigned area(s) functioning in an efficient and orderly manner.
• Assists assigned leadership in the coordination of staffing, daily schedules, low census, and/or communication as applicable to the assigned area(s).
• As applicable to assigned area(s): Responsible for understanding billing, collections, insurance verification, tracking authorizations, maintaining medical records, etc.
• Provides training and orientation of ne