Sr. Pre-Sales Solutions Engineer

Marco is a high-performing technology services company with a track record of creating rewarding careers. Whether you are early in your career ready for an exciting opportunity, or an experienced professional eager to elevate your skills with a Print & IT services and consulting industry leader, then you have come to the right spot.
More about us. We make business technology Simple. Secure. Better.  We do it all – from hosted/cloud services, copiers/printers, managed services, phone systems, document management, business IT services and audio/video systems.  We are an organization with strong partnerships between sales and service.  We have hundreds of sales professionals, engineers, and technicians ready to fix any and all customer problems. With over 50 years in the industry, Marco has a Gold Standard Culture with a focus on employee engagement, client satisfaction, vendor partnerships, and community partnership.   
Join our growing team. You won’t regret it.
The Senior Solutions Engineer is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction. The Senior Solutions Engineer is the subject matter expert for infrastructure solutions products they support and will accurately design and scope solutions that yield client and Marco service satisfaction. You are responsible for supporting and optimizing solutions sales opportunities through product demonstrations, pre and post sales design support of products. You will guide and assist Sales Representatives by providing technical expertise along with manufacturer and product knowledge. 
*Successful applicants must reside within driving distance to a Marco Technologies office. A list of Marco offices can be found here.

ESSENTIAL FUNCTIONS:

• Work with a focused set of products in the solutions group to achieve the following: Maintain technical expertise, including any necessary certifications, Design engineering and development of products, lab management of products, Demonstrations of solutions products, Innovation and product development, Reviews and assessments of solutions products, Creation of solutions products.
• Provide sales consultation, design and support of opportunities involving all products in assigned categories
• Offer roadmap and strategic vision to new and existing clients that will result in specific tasks and recommendations of products.
• Ensure strong and effective market knowledge of product and services in collaboration with product development team. 
• Serves as content expert for functional training for sales and service and acts as an escalation point of contact for questions and knowledge.
• Demonstrating extensive knowledge and key benefits of Marco solutions versus the competition.
• Lead or assist with presales including customer demonstrations, proof of concepts, briefings and marketing events sponsored by Marco.
• Lead functional projects such as testing, lab research and development, and proof of concept projects.
• Upkeep demo equipment and solutions centers.
• Stay knowledgeable on current and future offerings from manufacturers in preparation for Marco sales efforts. 
• Keep well informed on industry changes and continually work to improve sales and presentation techniques.
• Stay advised on company procedures and objectives and always be prepared to accurately discuss them to our clients.
• Promptly assist and maintain documentation of client facing paperwork in a timely manner to include RFPs, PSEs, service requests and purchase agreements. 
• Attend required company and department meetings.
• Assist Sales staff with RFP responses. 
• Act in accordance with Marco policies and procedures as set forth in the employee handbook.
• Perform other related duties as assigned.

QUALIFICATIONS:

• Associate’s degree and five years of relevant experience; or equivalent combination of education and experience. 
• Proven experience working with virtualization, network systems and SAN technology preferred.
• Current high level industry recognized certifications including one or more of the following: CCNP/Specialization, EMC-TA, CCE, VCAP, VCDX, BCNP or Call Center Applications preferred.
• Solid understanding of industry technologies as it pertains to presale responsibilities.  Understand hardware and software related to Marco’s current solution offerings to include both voice and data.
• Solid understanding of routing and switching.

Benefits: We’re not just competitive when it comes to business tech – we’re also pretty proud of what we offer our employees. Our benefits include medical, dental, and vision insurance. We also have paid holidays and vacation, 401k with generous company match, flexible spending accounts, employee