Key Account Specialist, BTR/WCNX, Remote

Job Description:

Job Title:  Key Account Specialist, BTR/WCNX

Operating Company:  Environmental Solutions Group

Location: Remote and Chattanooga, TN

Reports to: Director, Sales and Key Accounts

Department:  Sales

POSITION SUMMARY:

This position is responsible to work closely with the Key Account Manager to support sales growth, strategic account / support initiatives and overall customer experience within a designated Key Account. The incumbent will manage key account functions under the KAM’s direction to assure strategic initiatives are met, documented, and communicated accordingly. In addition, the position establishes their own relationships within the account to augment the KAM’s position to maximize the overall account success. Lastly, this position will be responsible for supporting dealer development initiatives that enhance Environmental Solutions Group’s (ESG) account position.

ESSENTIAL JOB FUNCTIONS INCLUDE:

• Grows sales and profitability of the product lines by championing the Connected Collections strategy.
• Identifies, evaluates, and defines key markets and trends which affect product lines and ultimately can bring growth to ESG.
• Coordinates activities and building relationships at key partners / customers in conjunction with others in the organization to identify and drive growth projects.
• Responsible for cultivating key account relationships, which are integral to the growth strategy, and delivering the strategic plan established by the business.
• Works closely with in specific markets / industries to foster relationships and spearhead sales in entirely new markets and segments.
• Ability to identify and communicate industry trends, insights, and key market data.
• Ability to develop a strategic plan with relevant timelines and resources.
• Constructs meaningful long-term dealer development initiatives / partnerships with key players in the industry.
• Supports the KAM with order creation / accuracy, coordinates and updates order board / delivery status and site start-up activities.
• Develops and maps multi-level strategic relationships required to specify, sell, and approve.
• Demonstrates and communicates a strong applied knowledge of all product lines in customer applications and identifies current and potential uses of ESG products.
• Develops proposals that position ESG for success aligned across OEM / market alternatives.
• Identifies opportunities for customer differentiation.  Develops joint programs that grow the customer, the use of composites and ESG revenues.
• Ensures customer needs are met in the transactional process.  Works with other departments as required ensuring product and service metrics are met.
• Ensures ESG values are demonstrated in every transaction, based on a clear understanding and execution of ESG policies and procedures.
• Captures market and industry intelligence from both a business and technical perspective, manages a portfolio of new business projects, assembles new business cases to support growth, and demonstrates project management skills capable of delivering and executing the project.
• Assume product management role by determining product needs.  This would include the addition of new products, refinements to existing products and deletion of current products.  Products must be managed through a front-end focused VOC / gated development process.
• Requires being able to climb in and out of trucks.
• Extensive 70% travel in the field to meet with dealers, key account buyers, end-users, direct sales employees, and Regional Managers to resolve issues, present new ideas, look for new ideas, and obtain better insight into competitive situations that will aid decision making. 

JOB SPECIFICATIONS:

• Bachelor’s Degree is required preferably in Sales or Marketing, or equivalent experience is required. 

• 5 years’ experience in Sales, Marketing or Manufacturing.
• This role calls for an individual with a strong sales presence.
• Ability to capture market and industry intelligence.
• Strong project management experience.
• Strong technical product knowledge.
• Excellent computer proficiency in Microsoft Suite.
• Proven experience in managing and building relationships at all levels including the leadership level.
• Supervisor negotiation and selling skills.
• Strong business acumen and knowledge of ESG technical products and applications.
• Exceptional presentation, strategic planning, communication, and organizational skills.
• Ability to travel frequently on a domestic and international level.
• Ability to effectively communicate to all levels from ESG le