Dispatcher Bulk Fertilizer & Warehouse - Shafter, Ca.,

Role Overview: 

A Dispatcher III coordinates product shipments and transfers between branches and distribution centers as well as assisting in all aspects of customer service including product selection, order processing and inventory management. 

A Sample of What You’ll Do in this Role: 

• Take calls, process orders, and prepare shipments for pickup or delivery 

• Coordinate transfers of products between branches and the main site 

• Contact trucking companies to coordinate shipments and instruct drivers on the requirements of the loads 

• Operate truck scale and complete weight tags, bills of lading, and hazardous materials shipping papers 

• Answer telephone and computer inquiries about product orders 

• Communicate directions and instructions, both verbally and in writing, to customers, vendors, other employees and the public 

• Conduct physical inventory counts of products stored in warehouses and bulk storage areas 

• Calculate total quantities of products by weight and/or volumetric measurements 

• Perform receptionist duties as needed by responding to calls and visitors in a professional manner 

• Process incoming and outgoing mail, order and maintain office supplies, and maintain computer and other hard and soft filing systems 

• Work extended hours and flexible schedules are a requirement during the busy season  

What You Bring to the Role: 

• Ability to read, analyze, and interpret written procedures and reports in English 

• Ability to respond to common inquiries or complaints from other employees, customers, regulatory agencies, suppliers, etc. 

• Ability to apply mathematical concepts such as fractions, percentages, and ratios to practical applications 

• Ability to define problems, collect data, establish facts, and draw valid conclusions 

• Ability to sit at a desk or computer terminal to perform writing, and keying/typing information 

• High school graduate or equivalent 

What Makes You a Great Fit: 

• You are fluent in English, both verbal and written 

• You have solid communication skills on the telephone, two-way radio, and in person 

• You have good computer skills including knowledge of Microsoft Office