Office Assistant 1 (Keyboarding) - Advancement and Communications - NY HELPS

 

Founded in 1835, State University of New York (SUNY) Brockport is an exceptional regional comprehensive public university that offers high-quality undergraduate and graduate degree programs in the arts, business, education, health, humanities, social sciences, and STEM. The University’s curriculum is grounded in the liberal arts and sciences and emphasizes experiential learning.   

Located only a few miles from Lake Ontario in a quaint “Village on the Erie Canal,” SUNY Brockport is conveniently situated between the cities of Rochester and Buffalo — the fourth and second largest cities in New York State. Inspiring excellence through growth, engagement, and transformation is our mission. Join the inclusive community of dedicated faculty, staff, and students who together are Building a Better Brockport!  

SUNY Brockport has a strong commitment to equity, diversity, and inclusion. We are committed to creating a diverse environment and are proud to be an affirmative action equal opportunity employer. We welcome individuality and encourage you to utilize your unique talents and bring your skills as we collaboratively strive to build meaningful lives and vibrant communities.   

Job Summary: This position provides clerical and administrative support for the Office of Advancement in the area of Alumni Engagement and Giving.

Essential Job Functions:
• Answer phones
• Return voicemails
• Provide Advancement information to visitors/alumni/donors
• Manage/Answer emails
• Greet visitors/alumni/donors in person
• Schedule/Book staff travel and process staff travel paperwork
• Support all aspects of alumni event management
• Schedule meetings and alumni/donor visits for staff
• Prepare forms, correspondence, memoranda, documents, etc. for staff
• Must be proficient in MS Office and Teams
• Manage Alumni House rentals/key distribution
• Manage alumni and friends greeting card distribution
• Process invoices/staff credit card reconciliations
• Provide support for on and off campus events such as commencement, homecoming, regional alumni events and other advancement related events and activities
• Other duties assigned by supervisor

Minimum Qualifications:

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title maybe filled via a noncompetitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.


NON-COMPETITIVE MINIMUM QUALIFICATIONS (NY HELPS):
There are no minimum education or experience requirements for this title. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation.

COMPETITIVE MINIMUM QUALIFICATIONS (NON-NY HELPS):
Candidates must have permanent appointment in an Office Assistant 1 (Keyboarding) NY State classified position or be reachable for appointment on the current NY State Civil Service eligible list for Office Assistant 1 (Keyboarding) Full-Time, Brockport location.

Preferred Qualifications:

• Ability to communicate information clearly, accurately, and politely by telephone and in person.
• Prior Advancement, campus or similar experience.
• Must be dependable and reliable including time and attendance.
• Must be proactive, detail-oriented, and organized.
• Comprehensive knowledge of Excel, Word and campus email/calendar system.
• Good interpersonal skills, ability to work with others/team – customer service attitude.
• Ability to work with members of a diverse college community in a professional manner.
• The ideal candidate will have experience using Microsoft Office including Word, Excel, PowerPo