Senior Social Media Manager

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. 

An award-winning culture working towards an important mission –  Maven Clinic is a recipient of over 30 workplace and innovation awards, including: 

• Fortune Change the World (2024)
• CNBC Disruptor 50 List (2022, 2023, 2024) 
• Fortune Best Workplaces for Millennials (2024)
• Fortune Best Workplaces in Health Care (2024)
• TIME 100 Most Influential Companies (2023)
• Fast Company Most Innovative Companies (2020, 2023)
• Built In Best Places to Work (2023)
• Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
• Great Place to Work certified (2020, 2021, 2022, 2023, 2024)
• Fast Company Best Workplaces for Innovators (2022)
• Built In LGBTQIA+ Advocacy Award (2022)

Maven is looking for a strategic, creative Senior Social Media Manager to be our brand’s storyteller and community builder across social platforms. This is the ideal role for someone who thrives on blending bold ideas with thoughtful execution, enjoys sparking authentic conversations, and loves shaping how Maven connects meaningfully with both B2C and B2B audiences. 

We’re looking for someone who’s not only fluent in platform trends, but who’s also excited by performance metrics, eager to experiment, and passionate about reshaping the future of women’s and family health. If you can seamlessly toggle between crafting a viral Instagram Reel, launching a LinkedIn thought leadership campaign, and pulling analytics to drive content decisions, read on.

As a Senior Social Media Manager at Maven, you will:

• Develop, lead, and execute Maven’s social media strategy, ensuring it aligns seamlessly with our brand identity, mission, and overall business goals.
• Plan, produce, and publish engaging, thoughtful, and visually compelling content across platforms including Instagram, LinkedIn, TikTok, and wherever else our audience engages.
• Build and nurture Maven’s vibrant community by initiating and participating in authentic, meaningful conversations.
• Track, analyze, and optimize social media performance metrics, using insights to continuously improve engagement, reach, and content effectiveness.
• Collaborate closely with Marketing, Growth, Product, and Brand Design teams to amplify Maven’s brand story, campaigns, and product launches.
• Stay ahead of social media trends, tools, and algorithm changes to ensure Maven’s content remains innovative and impactful.

We’re looking for you to bring:

• 7+ years of experience managing social media strategies and communities, ideally within tech, healthcare, or consumer brands.
• Proven success in creating engaging social content and campaigns that resonate, inspire, and grow diverse communities.
• Strong analytical skills and a data-driven mindset, with the ability to translate performance data into actionable creative strategies.
• Exceptional storytelling skills combined with creativity, authenticity, and a relatable sense of humor.
• Flexibility to seamlessly shift between strategic planning and hands-on execution.
• Experience working across both B2C and B2B audiences is a definite plus.
• A genuine passion for women’s and family healthcare, a customer-focused approach, and excitement about building a supportive and engaged community.

The base salary range for this role is $136,000 - $160,000 per year. You will also be entitled to receive stock options and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

This role requires active work authorization in the US.

Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York