Analyst-Mortgage Programs, AACU Consumer Underwriting

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

​This job is within the American Airlines Credit Union. The role is responsible for maintaining systems, reports, and data tools that support the Mortgage Department and providing in-house, online and on-site training in the methodologies of loan system functionality, correct lending procedures and loan underwriting in accordance with American Airlines Credit Union policies.

What you'll do

• Manage systems relationship with vendors related to mortgage LOS
• Manage Loan Origination System – develop test protocols; establish testing project plans; organize resources and communicate changes; administer user access
• Support mortgage product design, implementation, and operation, and assist with other lending product design
• Support other lending-related systems and applications, such as MeridianLink and Student Choice
• Maintain custom forms and extracts for 3rd party integrations
• Complete market rate surveys and maintain consumer and real estate rates
• Deliver product, procedural and system training on lending, loan processing and numerous other topics to specific workgroups
• Create high-quality print and web-based curriculum, manuals and job aids, often under short time constraints
• Facilitate and customize training programs for lenders and other staff to meet operational needs
• Review internal Policies and Procedures for accuracy and clarity
• Create an outstanding employee training experience
• Manage SAFE (Secure and Fair Enforcement for Mortgage Licensing) Act policy, program, and compliance for both real estate loan officers and consumer loan officers
• Manage third party Quality Control process/relationship
• Prepare weekly/monthly/quarterly/adhoc reports via multiple data sources and methods, which includes developing, executing, and maintaining complex queries from multiple systems/reporting tools, loading loan level data into reporting tools, ensuring data integrity and preparing/delivering standard and custom reports for senior management
• Manage data requests for regulatory and financial audits/reviews
• Analyze results and trends, reporting to senior management as needed
• Serve as liaison to the AACU Marketing and Business Development teams
• Perform other duties, as assigned
• The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• ​High school diploma or GED

 

Preferred Qualifications- Education & Prior Job Experience

• Bachelor's degree in business or related area of study or equivalent work experience
• Minimum five years' experience in a financial/banking institution with a strong working knowledge of lending/deposit products, processes, policies and services
• Experience in real estate including lending compliance, underwriting, processing and closing
• Experience with mortgage loan operating systems
• Experience with underwriting concepts, consumer credit reports and origination systems

 

Skills, Licenses & Certifications

• Skilled in Microsoft Office software (e.g., Word, Excel, PowerPoint) gained through either work experience with the software or education and hands-on use of the software
• Knowledge of system management and testing process and proficiency in data reporting tools
• Ability to manage projects in accordance with short and long range objectives
• Ability to assist with coordinating training related to product and process enhancements
• Ability to work independently and handle multiple tasks simultaneously with minimal supervision
• Ability to demonstrate excellent oral and written communications skills, including the ability to effectively communicate with all levels of management and staff and work closely with multiple departments
• Ability to demonstrate strong analytical, planning and organizational skills, along with capacity for attention to detai