Staff Software Engineer, Growth

Brightside Health delivers life-saving virtual mental healthcare to everyone who needs it. We are powered by proprietary AI, purpose-built technology, a world-class clinician network, and a care model that rivals the best of in-person treatment. When combined with precision psychiatry and leading-edge therapeutic techniques, we’re able to improve outcomes for those with mild-to-severe clinical depression, anxiety, and other mood disorders. Our innovative approach has earned recognition from leading publications such as Healthline, Fortune, and Forbes, naming us 'Most Comprehensive,' and 'Best Online Therapy for Anxiety and Depression.'

We take an action-oriented, purposeful approach with everything we do and seek out team members who value collaboration and thoughtful prioritization. As a result, our organization is looking for the brightest and most innovative talent in the industry. We can promise you that, as a member of the Brightside team, you’ll have the opportunity to collaborate alongside smart and driven people while growing your professional skills.

Brightside is looking for a Full-Stack Staff Software Engineer, Growth with a strong product sense who values a high degree of autonomy. You will be collaborating closely with Product, Design, and Marketing to continue the rapid iteration of our top of funnel and intake funnel that allows us to continue expanding Brightside’s reach. This team is responsible for member growth, including optimization of the purchasing funnel and conversion of prospects to Brightside members through technological excellence and innovation. This includes executing on strategic third party partnerships in support of driving referrals from other entities.

What you’ll be doing as Staff Software Engineer, Growth:

A successful Staff Engineer on this team does more than write excellent code - they improve the patient experience and drive meaningful business outcomes.

In practice, that means:

• Identifying the highest-leverage opportunities across care discovery, mental health assessment, and provider booking experiences.
• Connecting technical investments to measurable patient, operational, and business outcomes.
• Using data to uncover friction points, understand system performance, and validate the impact of solutions.
• Building platforms, tooling, and automation that enable cross-functional teams to move faster and make better decisions.
• Simplifying complex intake and care-matching workflows while accounting for the realities of healthcare, insurance, and compliance.
• Raising the technical bar by helping other engineers make sound architectural and implementation decisions.
• Creating clarity and alignment in ambiguous problem spaces.
• Delivering solutions that are reliable, observable, scalable, and maintainable.
• Identifying opportunities to leverage AI, agents, and automation to reduce operational overhead, improve decision-making, and streamline complex workflows.
• Championing a culture of experimentation by using A/B testing and data-driven learning to guide product and engineering decisions.

Requirements:

• Significant experience shipping production software, typically gained over 10+ years or through equivalent high-impact experience.
• Strong fluency with Ruby on Rails and modern TypeScript/React.
• Solid relational database experience, including schema design, query performance, data modeling, and safe migrations.
• Experience integrating with external APIs in production, including retries, idempotency, rate limits, partial failures, observability, and vendor quirks.
• A track record of operating autonomously on ambiguous, cross-functional problems.
• Strong product judgment: you can reason about user needs, operational workflows, edge cases, and tradeoffs.
• Strong data instincts: you can use metrics, logs, database queries, dashboards, and product analytics to understand what is happening and whether a change helped.
• Demonstrated ability to r