Director of Sales Operations

Clean Harbors, Norwell, MA is looking for a temporary Director, Sales Operations primarily responsible for one or more of the following aspects of Sales administration and Support for Clean Harbors, such as creating, maintaining, and enforcing best-practice policies, processes, tools, reports, metrics, training, and incentives for the sales organization, to ensure the achievement of sales targets and the continuous improvement in sales performance and sales productivity.

Why work for Clean Harbors?

• Health and Safety is our #1 priority and we live it 3-6-5!

• Competitive wages

• Comprehensive health benefits coverage after 30 days of full-time employment

• Group 401K with company matching component

• Own part of Clean Harbors with our Employee Stock Purchase Plan

• Generous paid time off, company paid training and tuition reimbursement
• Positive and safe work environments

• Opportunities for growth and development for all the stages of your career

• Ensures Health and Safety is the number one goal by following policies, processes, and acting in a  safe manner at all times. 

• Functional responsibility for sales-related activities associated with creating, maintaining,  and enforcing policies, practices, and tools for sales and sales administrative support. 

• Implementation best practices and for sales productivity improvements in all aspects of  sales organization strategy. 

• Key interface with MIS and user community for company’s CRM system to include  customer record data integrity; sales training, enforcement, and use for all appropriate  sales related activities (pipelines, call notes, customer set-up, reporting, budgets, account  planning, etc.); and key interface with management information systems (MIS) in determining and prioritizing improvements to CRM. 

• Establishing, monitor, and reporting sales metrics, goals, key performance indicators (KPIs);  Report sales program and personnel performance by business vertical, region and line of  business (LOB) to monitor progress in attaining goals. 

• Creation, oversight, and administration of sales personnel performance management  process with formal personnel recommendations to Sales management. 

• Develop, maintain, and oversee planned and implemented sales personnel Performance  Improvement Plans (PIP). 

• Develop and maintain Sales personnel interview and hiring protocols. 

• Lead Sales Training initiatives, including training requirements, tracking, program  development, implementation, selection or generation of materials, budgets, and other administrative tasks and responsibilities. 

• Work with the corporate marketing and sales organization in developing sales support  material, technical presentations, etc. 

• Responsible to develop, implement, and oversee the protocol associated with periodic  sales personnel territory reviews and formal periodic performance evaluation processes (forms, format and content). 

• Recommend and support sales-related initiatives and special programs. 

• May have direct supervisory responsibility for of sales administration, CRM, and/or sales  training personnel. 

• Performs other duties and tasks as assigned from time to time by management and will be required  by the needs of the Clean Harbors business.

• Bachelors degree preferred

• 5+ years of experience in a similar position

• Strong leadership ability

• Strong presentation skills

• Extremely organized and attention to detail

• Ability to translate financial and statistical data into understandable terms for line managers

• Ability to organize action items into ongoing and sustainable programs

• Ability to understand an issue and address/resolve strategically

• High degree of integrity

• Ability to influence across multiple organizations

• Technical competencies in Sale