Director, Patient Access Services - Admitting - Chula Vista/Coronado - Full Time

Hours:

Shift Start Time:

Variable

Shift End Time:

Variable

AWS Hours Requirement:

8/40 - 8 Hour Shift

Additional Shift Information:

Weekend Requirements:

As Needed

On-Call Required:

No

Hourly Pay Range (Minimum - Midpoint - Maximum):

$63.400 - $81.810 - $100.210

 

The stated pay scale reflects the range that Sharp reasonably expects to pay for this position.  The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. 

 

As part of our recruitment process, you may receive communication from Dawn, our virtual recruiting assistant. Dawn helps coordinate scheduling for screening calls and interviews to ensure a smooth and timely experience. Rest assured, all candidate evaluations and hiring decisions are made by our recruitment and hiring teams.

What You Will Do
The Director Patient Access Services-SCV is responsible for ensuring the functional alignment of financial and patient service standards and the resulting workflows to support optimal revenue cycle outcomes. The Director works closely with Information Technology, Health Information Management, Patient Access and Patient Financial Services, Case Management, Bed Placement, Corporate Compliance, Finance, and Clinical Informatics to achieve the integration of business and clinical processes. The Director works collaboratively across business units and teams, building consensus and developing strategic vision for system initiatives, regulatory mandates and complex projects, implementation and standardization of best practices for both revenue cycle metrics and service metrics, ensuring that the hospital revenue cycle is preserved and improved through the entire continuum.

Required Qualifications

• Bachelor's Degree in Business or HealthCare.
• 10 Years Progressive revenue cycle management in an integrated healthcare environment with experience in all phases of hospital revenue cycle.
• 10 Years Technical experience working with ADT/AR, EHR, coding and ancillary systems.

Preferred Qualifications

• Master's Degree

Essential Functions

• Works closely with Revenue Cycle System Directors and hospital Senior leadership to collaborate on advancing strategic direction and represents Access and Revenue Cycle in matters related to the operational performance of Patient Access.
• Is responsible for one or more major functions or implementations at all PAS departments for all hospitals, as assigned. Examples include, but are not limit to: EPIC implementation, regulatory compliance, productivity standards, analytics and KPI’s, quality control, auditing, and compliance.
• Provides leadership to a variety of system projects and initiatives that impact the revenue cycle. This includes leading and participating on workgroups for centralized bed placement, Price Transparency, Good Faith Estimates, No Surprises Act, ADT/AR upgrades, EDI transaction development, and implementation of insurance eligibility and payer notification processes. Supports initiatives of clinical documentation improvement and medical necessity status determination and alignment between physician order/accommodation code/claim payment request.
• Ensures the optimal and standardized use of front-end solutions for Patient Access Services to produce a zero-defect and fully compliant claim within 3days of discharge. Front-end solutions currently in use include hold bills/alerts, integrated electronic eligibility, financial status/application referral evaluation and reporting.
• Leads standardizing, creating, and sustaining a common culture and high performing operations. Motivates, facilitates, mentors, and coaches Patient Access teams to deliver high-quality, cost-effective services. Enforces a spirit of continuous performance and process improvement.
• Serves on community forums and tasks forces representing the hospital system in the arena of public access and community needs. Develops tools necessary for transition to Health Benefit Exchanges, providing unfunded patients with appropriate and timely information regarding their financial obligation.
• Collaborates with hospital/system peers and staff to increase operational excellence, decrease risk (financial or clinical), and promptly address operational needs surrounding workflow, policy and procedures.
• Collaborates on education and communication related to system initiatives to support user adoption and accu