Director, Product Management-Software- Dallas, TX Or Ridgefield Park, NJ (Onsite)

Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

People | Excellence | Change | Integrity | Co-Prosperity

Role and Responsibilities

The Director, Product Management – Software will report to Head of Product GTM and is responsible for ownership of the end-to-end B2B Go-To-Market (GTM) plan and accountable for B2B business goals at the product level.

• Owns software life-cycle management in the intersection of software and hardware, and driving innovation with the R&D division
• Responsible for setting the teams product strategy (Knox, software) & publishes the Market Requirements Document (MRD - includes TAM, value proposition, use cases, investment, etc.), owns the number (revenue, marketshare, profitability, WOS, etc.), owns GTM plan (product, place, price, promotion)
• Develop and implement software offerings for PC (Chrome and Windows PC) 
• Develop and manage implementation of special software offerings - Tactical Edition, C rom, STIG, etc.
• Build and manage a high-performing team.
• Gain and maintain a deep understanding of sales process across all product categories and routes to market.
• Responsible for team that assesses Samsung current product portfolio capabilities, identifies gaps in product offering and successfully brings to market new innovative product categories with unique go-to-market strategies - inclusive of business case and execution plan.
• Determine a POV and create business case (consisting of market opportunity, P&L assessment, system, headcount, implementation plan, etc) for implementing new hardware offerings. Outcomes could include implementation of following recommendations: M&A, partnerships, 3rd party outsourcing, white-label, cross-divisional integration, incremental headcount, system investments.
• Establish and manage cadence with ops, sales, finance, marketing to review the performance of product category from sell-in/sell-out perspective across all RTMS and accounts. Hold all stakeholders accountable to delivery of the number - address gaps, manage pivots, etc. Provide direction on strategy adjustments to ensure attainment of business goals.
• Assist in shaping the roadmap via

1) Voice of Customer and Voice of Partner

2) in-depth competitive evaluation and gaps 

3) perspective and insight on market trends  

And establish cadence with SRA and HQ R&D.

• Work with Samsung Alliance/Partnership teams and partners (Google, Intel etc) to drive unique GTM activities
• Serve as Product Category spokesperson (external) and evangelist (internal)
• Interface with analysts
• Own presentation content for delegation meetings
• Co-sign B2B AP1 prior to B2C AP2
• Participate in Deal Desk and set direction for promo planning to ensure sustainable pricing strategy
• Develop and launch services bundling strategy for all hardware in coordination with Hardware/Software Category leads

Skills and Qualifications

Minimum Qualifications

• 12+ years’ relevant experience with BA Degree; 10+ years’ relevant experience with MA Degree computer science; engineering
• 10+ yrs. experience in developing enterprise mobility solutions with a keen focus on security
• 5+ yrs. experience working and collaborating with technology partners to develop business solutions
• Full understanding of how to manage end-to-end product lifecycle, from idea inception through development and launch
• Excellent written & oral communication skills with proven ability to provide clarity in complex situations
• Experience producing highly effective presentations to communicate with internal and external customers, and executives.
• Passion for creating great customer experiences and for solving problems
• Ability to work without supervision, quickly, and thoroughly to prioritize and complete tasks and meet deadlines

Physical/