Principal Product Manager

About Zscaler

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

Role

We are looking for a Principal Product Manager to join our Take Off Team. This is a hybrid role based in San Jose, CA, reporting to the Director, Product Management. You are a results-driven leader tasked with driving the vision, strategy, and execution of our Zero Trust Cloud product line. You will own a significant portion of the product roadmap, directly impacting our core product evolution and overall company growth.

What you’ll do (Role Expectations)

• Define and execute the strategic product roadmap for cutting-edge Zero Trust Cloud capabilities, directly influencing company growth and meeting critical customer demand
• Transform the Zero Trust Cloud administrator experience by delivering intuitive management tools and actionable, data-driven insights that simplify complex security operations
• Own the complete product lifecycle from ideation to successful end-of-life, driving market success and ensuring unparalleled customer satisfaction
• Lead high-impact, cross-functional collaboration to solve complex challenges and successfully drive high-quality products from concept to market delivery
• Engage with global customers and partners to capture deep feedback, identify disruptive market opportunities, and forge strategic public cloud partnerships

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
• You are a pragmatic builder. You are obsessed with creating, iterating, and shipping. You aren't afraid to roll up your sleeves and build the first version yourself, balancing the drive for technical excellence with the need to deliver value to users quickly.
• You think at scale. You connect your day-to-day work to the larger company mission and think globally. You build solutions, processes, and teams that are not just effective today but are built to last and support a high-growth, global organization.

What We’re Looking for (Minimum Qualifications)

• Cloud Domain Mastery: Deep, hands-on expertise and a commanding understanding of major public cloud platforms such as AWS, Azure, GCP, or OCI
• Security Foundation: A rock-solid foundation across critical security domains, including Public Cloud Security, Zero Trust Networking, Multi-Cloud Governance, IAM, and DLP
• Strategic Influence: Proven ability to architect and drive cr