BPO Account Lead - HR

Location: Negotiable

Level: 6, Senior Manager or 5, Associate Director

As an Operations Client Lead, you will be at the forefront of driving transformation and innovation in the HR function.   Leveraging your extensive experience and functional knowledge, you will lead our HR operational program at a single large-client or portfolio of clients, shaping their business and operational models and delivering long-term value through technology-driven solutions.  You will lead and mentor a high-caliber team, work closely with senior client stakeholders and play a key role in expanding our Operations business.

Responsibilities:

• Client Relationship Management: Build trusted relationships with senior client leaders and advise on shaping solutions that meet their evolving needs.  Position Accenture as a strategic partner, influencing clients long-term strategies and securing ongoing business opportunities.

• Sales Growth and Account Expansion: Drive sales growth by expanding the scope of services and offerings delivered on your account.  Identify and create new opportunities that algin with client needs and goals.

• Technology-Driven Solutions: Lead client reinvention efforts by introducing and implementing emerging technologies that modernize client operations and enhance customer experience.   Collaborate with business to ensure solutions drive continuous innovation and high performance.

• Complex Program Management: Oversee large-scale, multi-year programs ensuring delivery within scope, on time and within budget with ongoing focus on innovation.  Manage cross-functional teams, mitigate risks and ensure delivery aligns with strategic goals.

• Team Leadership & Collaboration: Lead and inspire teams to design and execute actionable strategies. Work closely with multi-location teams to drive high performance and ensure the profitable delivery of our services.

• Innovation & Business Development: Continuously look for ways to expand services with the account, influence client strategy and drive business growth.  Leverage your expertise and thought leadership to deliver forward-thinking solutions and position the firm as an industry leader

Basic Qualifications

• Minimum of 7 years HR/Talent domain experience

• Minimum of 4 years manage stakeholder relationships

Preferred Qualifications

• Familiar with HR BPO operations.

• Previous BPO/Professional Services industry experience

• Strong leadership with experience managing high-performing teams and driving complex programs across business and technology domains

• Demonstrated ability to develop new business, manage senior client relationships and identify growth opportunities within the Finance function

• Exceptional strategic thinking with the ability to balance long-term vision with practical execution and client-focused solutions

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here.

Role Location                                    Annual Salary Range

California                                           $132,500 to $338,300

Cleveland                                            $122,700 to $270,600

Colorado                                            $132,500 to $292,200

District of Columbia                         $141,100 to $311,200

Illinois                                                 $122,700 to $292,200

Maryland                                           $132,500 to $292,200

Massachusetts                                  $132,500 to $311,200

Minnesota                                         $132,500 to $292,200

New York/New Jersey                    $122,700 to $338,300

Washington                                      $141,100 to $311,200

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen