Scheduling Coordinator and Medical Assistant- White Oak Family Practice

*** Scheduling Coordinator and Medical Assistant- White Oak Family Practice ***

TriHealth White Oak Family Practice is looking for a Scheduling Coordinator/Medical Assistant who enjoys both the clinical and patient service sides of healthcare. In this role, you'll be a key part of the patient experience, helping coordinate appointments, supporting providers, assisting with clinical care, and ensuring our patients feel welcomed and cared for every step of their healthcare journey 

We offer career growth opportunities, a comprehensive benefits package, and competitive pay based on level of education and experience. 

Apply today and grow your career with a team that truly values you. 

Location:

• 7631 Cheviot Rd, Cincinnati, OH 45247  

Work Schedule: 

• Full-Time (80 hours bi-weekly) 

• No Holidays!

Incentives & Benefits: 

In addition to a comprehensive benefits package—including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement—this role offers competitive pay based on education level and experience. This position is also eligible for up to a $500 sign on bonus.  Please view our benefits page https://careers.trihealth.com/what-we-offer/benefits  

Job Requirements:
High School Degree in Healthcare
Clerical background with general computer skills and Knowledge in medical terminology 
EKG 
Injections 
Venipuncture 
Performance of common lab tests according to establish CLIA guidelines and TriHealth policy
Experience in medical/physician office setting

Job Overview:
Performs clerical duties, including interpreting scheduling requests, scheduling appointments and/or tests and maintaining medical records for participants, both internally and externally with many different providers and areas of specialty. Coordinates scheduling of participants within multiple departments internally including nursing, transportation and therapy at three different sites. Has the interpersonal skill to communicate with respect and compassion to customers. Communicates information through various telecommunication devices including Epic, Misys and Outlook. Assists in coordinating participants flow concerning appointments and or tests. This position assists the physician in examination and treatment of patients, performing miscellaneous delegated duties under the direction of physician. This position also interviews patients, measures vital signs, such as pulse rate, temperature, blood pressure, weight, and height, and records information on patients' charts, and prepares treatment rooms for examination of patients. The position will be cross-trained to perform duties to enhance efficiency and continuity of delivery of patient care; work cooperatively within the team concept demonstrating flexibility, motivation and commitment to quality patient care. This position’s tasks include patient related duties, medical record maintenance/documentation, and safety/environmental duties.


Job Responsibilities:
Performs all responsibilities related to scheduling participants for specialist and routine appointments both internally and externally with many different providers and areas of specialty. Coordinates scheduling of participants within multiple departments internally including nursing, transportation and therapy at three different sites. Follows all scheduling procedures and completes scheduling paperwork accurately and timely. Communicates appropriately with customers, transportation and other departments.
Demonstrates strong customer service skills and appropriate judgement related to phone and in-person interactions. Answers phone calls promptly and courteously pertaining to setting up appointments. Relays accurate and complete messages to the appropriate person.
Demonstrates organizational skills in the management of participant appointments/tests