Jobs and Careers

Field Technician

United Statesfull_timeVerifiedPosted 22 Jan 2025

About the role

Foxconn Houston is seeking a Field Technician to join our team. The ideal candidate will play a key role in providing on-site technical support to customers. This role requires a strong focus on customer service, with responsibilities including equipment installation, adjustment, testing, training, and after-sales support. The position will also involve business trips across North America.

Job Responsibilities Include:
After Service (50%):

Continuously improve machine and process efficiencies.
Implement engineering solutions for manufacturing equipment based on customer-requested changes.
Identifying quality issues and writing reports and eliminate the problem.

New Equipment (40%):

Collaborate with multiple teams, including manufacturing, engineering, and other technical personnel, to jointly resolve problems based on customers' process requirements and product specifications.
Support Factory Acceptance Tests (FAT) at the equipment manufacturing site and Site Acceptance Tests (SAT) at customer locations to ensure the equipment operates efficiently, smoothly, and reliably.
Work on equipment control systems, robot control, equipment I/O, and basic machine coding logic.
Conduct hands-on installation, adjustment, and testing of equipment.

Others (10%):

Develop equipment manual and provide training to customers.
Other Duties as assigned

Education Requirements and Ideal Experience Includes:

Bachelor's degree in Manufacturing, Mechanical, and Electrical Engineering preferred
1+ years of experience working with automation equipment is highly desired.
Familiar with hand tools usage/maintenance and proper safety conscious.
Good communication and team working skills.
Strong customer service/satisfaction attitude.
Ability to work in a fast-paced, high-pressure manufacturing environment.
Excellent communication skills, both written and verbal.
AutoCAD, Solid Works, PLC skills are preferred.