Field Services Technician

Posting Title: Field Services TechnicianReports To: Manager, Field OperationsLocation: Columbus, OhioSalary Range: $36.00/hour to $43.00/hour Final determination of a successful candidate’s starting pay will vary based on a number of factors, including market location and may vary depending on job-related knowledge, skills, education and experience. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this specific job description. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs. Our compensation reflects the cost of labor across several US geographic markets.WHO WE AREFor more than 70 years, Cupertino Electric, Inc. (CEI) has been powered by people who’ve built a reputation for delivering high-profile, complex projects. Real, tangible things that alter the landscape and improve lives. But even more than that, we’ve built a reputation for integrity. We’re problem solvers and innovation seekers. We’re team players and safety fanatics. And we always—always—do the right thing. Even when no one is looking. Because what we do here is important, but how we do it is everything. THE IT TEAMOur projects may be complex, but our approach is simple: We build great things and we do it with great people. Using well-designed processes and controls, integrating smart and reliable solutions, and providing access to the information needed, our IT Team comprised of seasoned and experienced professionals, enable the success of the organization. We do this while minimizing operational and financial impact. ABOUT THE ROLEWe are seeking a highly skilled and motivated Field Services Technician to join our team in providing technology support for job sites in the construction industry. The ideal candidate will have hands-on experience in installing and maintaining various technology systems, including network infrastructure, cellular and internet connectivity, and other technology-related services essential for construction projects. This position requires travel to job sites across the country, setup and support field tech systems. Installation & Setup of Technology Infrastructure:

• Wiring and Cabling Installation: Install and terminate copper and fiber cables, ensuring compliance with safety standards and industry best practices.
• Hardware Setup: Configure and set up computer systems, servers, and workstations for on-site use. Install various printers, projectors, and other technical devices as required. Setup and configuration of remote conference rooms and training centers.
• Network Equipment Setup: Install routers, switches, and access points to create reliable on-site networks.
• Cellular & Internet Setup: Implement cellular and internet solutions for job site connectivity, including setting up mobile hotspots, modems, antennae systems, and other mobilization equipment.
• Asset Distribution: Distribution and confirmation of on-site mobility assets to validate setup, connectivity, and functionality.
• Safety Protocols: Adhere to safety guidelines and industry regulations while working on job sites, especially when handling electrical installations and equipment.

Technology Support & Troubleshooting:

• On-Site and Remote Troubleshooting: Identify and resolve technical issues related to connectivity and equipment malfunctions at construction job sites.
• Hardware & Software Support: Provide ongoing support for systems and devices, performing software updates, hardware replacements, and troubleshooting to minimize downtime and maximize productivity.
• Network Connectivity Issues: Diagnose and resolve network disruptions, including Wi-Fi, cellular, and Ethernet connections, to ensure seamless operation of tech systems.
• Asset Collection: Collect and recover on-site assets at completion of job site work, or as needed.

Communication & Collaboration:

• Vendor Coordination: Liaise with technology vendors and service providers for equipment installation, repair, and support.
• Documentation & Reporting: Maintain accurate records of installations, configurations, service issues, and resolutions. Provide detailed reports of field activities and project progress to management.

Nationwide Travel & On-Site Work:

• Job Site Travel: Travel regularly to construction job sites across the country, as required, with the ability to adapt to varying work environments and conditions. Flexibility in travel schedules is essential.
• On-Site Presence: Perform hands-on technical work, requiring physical presence at multiple job sites, with the abili