Administrative Assistant, Operations

Location

Key Tower - 127 Public Square

Business

We know that a “one-size-fits-all” approach doesn’t work when it comes to residential living. That’s why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.

If you’re ready to be a part of our team, we encourage you to apply.

Job Description

Position Summary

Brookfield Properties Multifamily is seeking an Administrative Assistant, Operations to support the day-to-day regional operations, reporting to the Senior Vice Presidents of Operations. This role provides administrative and operational support across a range of activities including calendar management, expense reporting, purchase order creation and P2P processing, executive support, and management of a shared customer service mailbox.

The position also coordinates meetings and events, supports regional leadership and team meetings, manages vendor setup and agreements, prepares presentations and on-demand reports, assists with onboarding activities, and supports special projects as needed. The role works across multiple systems and platforms to support operational workflows, reporting, and documentation.

Essential Job Function

Job Function #1: Administrative & Executive Support (70%)

• Provide day-to-day administrative and executive support to Senior Vice Presidents of Operations, including calendar management, scheduling, and coordination of priorities.

• Manage a shared customer service mailbox, triaging inquiries and ensuring timely follow-up.

• Support onboarding activities for new team members, including coordination of materials, systems access, and logistics.

Job Function #2: Financial, Vendor & Agreement Support (10%)

• Create and manage purchase orders and P2P transactions, support vendor setup and maintenance.

• Prepare, submit, and track expense reports in SAP Concur, ensuring accuracy and timely processing.

• Support consultant and vendor agreements, including documentation coordination and tracking.

Job Function #3: Meetings, Events & Communications (10%)

• Coordinate regional leadership meetings, bi-weekly SVP and Regional Director meetings, and regional team meetings, including scheduling, agendas, materials, and follow-up.

• Plan and support meetings and events, managing logistics, communication, and materials.

• Prepare presentations and leadership materials using Microsoft Office tools.

Job Function #4: Reporting, Systems & Special Projects (10%)

• Prepare on-demand reports and support leadership requests using BI reporting dashboards and internal systems.

• Utilize Yardi, CRM IQ, P2P, and Adobe Acrobat to manage documentation, process transactions, and support reporting and operational needs.

• Support special projects and additional operational initiatives as assigned.

Education

Associate Degree or Undergraduate (Bachelor) Degree in Business Administration, Operations, or related field preferred

Work Experience

3-4 Years of Administrative or operations support required

3-4 Years of Executive Administrative Support preferred

1-2 Years of Hands-on experience with purchase orders, P2P processes, vendor setup, and expense reporting preferred

1-2 Years of Prior exposure to real estate, multifamily, property management, or corporate operations preferred

1-2 Years of Experience with enterprise systems such as ERP, P2P, CRM, and expense management platforms (e.g., Yardi, SAP Concur, or similar) preferred

Compensation

Commensurate with Experience

$27.86 - 39.01 hourly

Great Incentives!

Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include:

• Full benefits package
• Generous paid time off
• 401(k) with company match
• Growth and advancement opportunities
• Lucrative referral bonus program
• Incredible associate rental discount if you choose to live on-site! Who wouldn’t want to live at one of our beautiful properties (especially at a discounted rate)?!

The Cleveland corporate office follows a hybrid work model that requires employees to be in the corporate office at least four days per week to foster collaboration, innovation, and team celebration.