Recreation Facility Specialist

JOB LOCATION

18150 E Vassar Pl Aurora, Colorado 80013

City of Aurora, Colorado

It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.
 
Why Work for Aurora?

• Make a difference in the lives of real people every day
• Diverse community
• Competitive total compensation package
• Well-Funded General Employees Retirement Plan
• Light rail station minutes away
• On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement
• Access to innovation workspaces

PRIMARY DUTIES & RESPONSIBILITIES

Are you a recreational wizard ready to conjure up amazing experiences for our community? ✨ As a Recreation Facility Specialist, you'll be the maestro orchestrating everything from bustling front desk operations to epic facility rentals and vibrant community programs. You'll lead by example, ensuring top-notch customer service while supervising our fantastic variable hour staff across diverse areas like aquatics, fitness, and special events. From managing financials with precision to occasionally stepping in for janitorial or front desk duties, you're the go-to person who keeps the fun flowing and facilities sparkling. 🧹 If you're a proactive problem-solver with strong organizational skills and a knack for building lasting relationships, this dynamic role is your playground! Join us and help create memorable moments for the Citizens of Aurora, even on weekends and holidays.

Hiring salary $49,847 - $62,309/annually 

Fully salary range: $49,847 - $77,886/annually

Salary to be commensurate with experience.  

The deadline to submit applications is August 8, 2025. Please note, The City of Aurora will conduct ongoing screenings of applications on a first come, first-serve basis; as soon as we determine to have a qualified pool of applicants, this position may close quickly and without notice. 

The Recreation Facility Specialist is engaged through challenging assignments, opportunities to grow programs according to the needs and desires of the Citizens of Aurora and the ability to grow valuable, lasting relationships in a dynamic work environment.

Under direction, monitors facility operations and may take on supervisor duties for the shift. Areas of responsibility include, but are not limited to front desk operations, sports, fitness, facility rentals, aquatics, concession operations, recreation classes, cultural activities, enrichment programs and services, special events, facility operations and rentals, custodial services, and customer and business services, as well as facility management. Hires, trains, evaluates, and supervises variable hour staff; and performs related work as required.

Responsible for overseeing the work of variable hour staff. Assist supervisor with facility and custodial operations, programs, services, and activities of program areas affiliated facilities to maximize service delivery to the community. Performance requires the use of independence, initiative, and discretion.

PRIMARY DUTIES & RESPONSIBILITIES

• Leads by example to ensure excellent customer service for all customers at the recreation center and participants in the City of Aurora programs by maintaining high customer service standards for staff and ensuring a high level of accountability to meet those expectations
• Monitors, and supervises, when assigned supervisor for the shift, the operations of assigned recreation program areas and facility operations
• Ensures front desk facility staff are proficient in the city’s current registration software
• Oversees the activities of variable hour staff and volunteers; trains, directs, and monitors staff duties
• Maintains communications and effective working relationships with employees, vendors, contractors, community organizations, and the public
• Effectively communi