Sr. UX Designer

About Us.

CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. The Company’s cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance.

Stability meets Agility.
CDK is one of the largest technology providers to the automotive industry, with more than
26,000 dealer sites in over 100 countries and nearly 9,000 employees worldwide. From data scientists to sales and operations experts, we're hiring to support your growth and ours.

GreenLight Your Career.
CDK Global is transforming the car buying process for both automotive dealers and car buyers.  To achieve this lofty goal, we are deeply engaging with our users to ensure that our products ignite efficiency and productivity while being delightfully easy to use.  The User Experience engineering group at CDK is focused on the quality of the interactions people have with our technology and is looking for professionals that employ the principles and techniques of User Centered Design to join us.  UX @ CDK follows a multi-disciplinary approach that focuses on all the users' emotions, beliefs, preferences, perceptions, and behaviors through an iterative research and design process.
 
The Senior UX Designer is responsible for the end-to-end experience of a product, a project, or a feature. They will collaborate and co-create with cross-functional product teams internationally, to create joyful user experiences for the challenges faced by the Automotive industry.

The Senior UX Designer is expected to

• Work with Product Management, Product Marketing, Engineering and Design teams to help define product goals, requirements and represent users’ point of view throughout the product planning process.
• Design workflows, solution sketches, wireframes and prototypes to illustrate the best solutions.
• Working knowledge and experience designing using Business Intelligence tools like Looker, Power BI, etc.
• Work with engineering teams to deliver the workflows the same way they were envisioned in the design process.
• Verify and improve on designs through reviews, validations and formal usability testing with end users.
• Ability to conduct Design Sprints, build rapid prototypes and test with real users. Speed and agility are extremely important.
• Have the ability to make sensible design decisions even when not all data is available and be able to identify and correct possible mistakes, both pre and post shipping of a product or a feature.
• Take ownership of contributing to and evolving our design system
• Work with and mentor junior members of the team

What we look for

• 3 - 5 years of experience with UX Design preferred
• 2+ years of experience with BI tools like Power BI, Tableau, Looker, etc.
• Passionate about Design Thinking.
• Strong advocate for the importance of UCD, research and testing, lean and agile methodologies
• Story telling ability to tell simple user stories illustrating solutions.
• Excellent oral and written communication, presentation, and analytical skills.
• Agile, adaptable, and capable of delivering new products and features.
• Possess a very high level of comfort in working with developers in the presentation layer (for example, HTML, CSS).
• Good aesthetic sense and attention to detail.
• Strong wireframing and prototyping skills.
• Experience with conducting user research is a plus.
• A solid portfolio demonstrating a history of crafting phenomenal experiences

What we stand for

We are the Xperience Design team that moves fast, upholds design quality, values consistency and simplicity, and focuses on customers and their needs. We work together and value "we" over "me". We believe in inclusion both within our team and in the way we build products. We make that clear in how we hire, design, and execute.

We are all on a journey together. We’re not afraid to make mistakes, learn from them, and grow together as a team and an organization.We are passionate about what we are doing; Designing and building products that are used by thousands of productive individuals across automotive industries around the world.

Base Salary Range: $119,000 - $150,000

CDK Global is committed to fa