Asset Protection Detective - Multi-Store, Somerset Collection - Full Time

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Mobile Taskforce Detective supports the Internal/External Investigation Program within the assigned market area, focusing on identifying, investigating, and apprehending individuals involved in internal and external cases, as well as major crimes committed against the company.

What You Will Do

• Investigate internal and external crimes against the company within the assigned market area
• Conduct external apprehensions in accordance with company policy
• Perform virtual remote surveillance as directed
• Prepare detailed investigative reports for management
• Develop expertise in investigative tools and surveillance equipment
• Manage proprietary, sensitive, and confidential information with discretion
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
• In addition to the essential duties mentioned above, other duties may be assigned

Skills You Will Need

Investigative & Surveillance Expertise: Skilled in identifying, analyzing, and investigating internal and external crimes using advanced investigative tools and surveillance techniques.

Apprehension & Compliance: Ability to conduct external apprehensions while adhering to company policies and legal guidelines.

Report Writing & Documentation: Strong written communication skills to prepare clear, detailed, and accurate investigative reports.

Confidentiality & Ethics: Upholds the highest integrity and professional standards while handling sensitive and proprietary information.

Leadership & Collaboration: Capable of building partnerships, working cross-functionally, and leading investigative initiatives within a team environment.

Time Management & Prioritization: Ability to manage multiple investigations, prioritize tasks efficiently, and adapt to shifting priorities.

Technology Proficiency: Skilled in using computers, Windows operating systems, Microsoft Office tools, and internet-based research.

Interpersonal & Communication Skills: Strong ability to engage with diverse stakeholders, communicate investigative findings, and provide strategic insights.

Adaptability & Problem-Solving: Resourceful self-starter who can work independently, think critically, and adjust to evolving investigative needs.

Who You Are

• Candidates with a High School diploma or equivalent are encouraged to apply. 
• 1-3 years of Macy’s Asset Protection Detective experience required, including knowledge of Macy’s Asset Protection and Investigation programs. 
• This position requires heavy lifting, constant moving, remaining in a stationary position, and reaching with arms and hands
• Involves remaining in a stationary position for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders
• May involve reaching above eye level
• Requires close vision, color vision, depth perception, and focus adjustment
• This position also involves apprehending shoplifters
• Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs
• Able to travel overnight, as needed

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counsel