Technical Manager, Data Center Deployment

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. 

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

This role is a highly technical people manager responsible for leading Technical Deployment teams that deliver complex, large-scale data center customer implementations. The position combines people leadership, technical project management, and operational execution, with accountability for delivery outcomes, standards, and continuous improvement.

The role holds primary accountability for the North Americian Western region and actively partners with North American East and LATAM regional leaders to ensure consistent and scalable deployment practices.

Responsibilities

Team Management & Leadership

• Leads a highly technical organization through subordinate managers, supervisors, and professionals

• Acts as a very technical people manager, capable of asking the right questions and guiding complex execution

• Sets goals to motivate and develop team members

• Determines resources to meet schedules and delivery goals

• Ensures operational and deployment standards are defined and followed

• Recommends policy and procedural improvements across disciplines

Order Requirements & Support

• Manages and advises teams on gathering and validating customer order requirements

• Recommends solutions for non-standard and complex orders

• Ensures consistency across metros

Project Planning

• Oversees development of customer project implementation plans

• Ensures realistic task plans, schedules, and commit dates

• Leads continuous improvement and risk mitigation

Customer Order: Project Implementation & Delivery

• Manages successful on-time, high-quality deployment delivery

• Owns Commit Compliance and delivery KPIs

• Drives performance analysis and corrective improvements

Cross-Functional & Customer Support

• Leads resolution of customer and cross-functional issues

• Acts as a strong communicator and escalation owner

• Partners with Operations, Finance, Commercial, and Regional teams

Process Support & Optimization

• Leads cross-functional process design and improvement initiatives

• Improves fulfillment, provisioning lead time, and delivery efficiency

Systems, Data & Financial Acumen

• Oversees data center operations systems impacts and improvements

• Leads data issue investigation and resolution

• Applies financial and business planning knowledge to operations decisions

Vendor Management

• Manages vendor engagement related to deployments, construction, and EIS

• Partners with data center operations support to ensure performance standards

Qualifications

• Typically 10+ years of experience in technical or infrastructure environments

• Strong technical people leadership experience

• Data center, real estate, or IT infrastructure project management background

• Field experience such as construction or site delivery

• Real estate space planning and build readiness experience

• Strong communication, people leadership, and financial literacy

• Bachelor’s degree or equivalent experience

The targeted pay range for this position in the following location is / locations are:

United States - Dallas Infomart Office DAI : 103,000 - 155,000 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training