Senior Customer Engineer - Location Based Services (LBS)

Overview

 

As a Customer Engineer specializing in Google Maps, Google Cloud Geospatial products and services, and Google Cloud Platform, you will be a key driver of Woolpert's LBS strategy. Your deep understanding of Google's LBS technology stack, combined with your ability to quickly master emerging LBS technologies, will shape Woolpert Digital Innovations-to-market strategy. As the resident LBS expert, you will support and often lead complex LBS opportunities, ensuring that all technical go-to-market materials are current, relevant, and well-understood by the Woolpert Digital Innovations Sales and Delivery teams. 

Responsibilities

 

• Engage with customers to understand their pain points. 

• Advise customers on best practices for deploying and managing applications in cloud environments (GCP, AWS, Azure, and on-premises). 

• Technically qualify opportunities. 

• Architect complex LBS solutions for customer environments (on-premises, cloud, or hybrid). 

• Collaborate with the sales team to identify customer needs and propose appropriate solutions. 

• Collaborate with Sales, Customer Engineering, and Engineering to ensure solution fit, feasibility, and profitability. 

• Conduct product demonstrations, workshops, and presentations to showcase the value of Google Maps and Google Cloud Geospatial technologies. 

• Ability to create estimated Total Cost of Ownership (TCO) and Return On Investment (ROI) calculations for Customers. 

• Create and deliver Statements of Work (SOWs). 

• Maintain expert-level knowledge of Google Maps and Google Cloud Geospatial technologies and the challenges they address for customers. 

• Possess in-depth knowledge of current and future Google Maps and Google Cloud Geospatial licensing models. 

• Stay informed about technology updates, licensing changes, and business trends that could impact Woolpert's go-to-market strategy by networking within Google and with key partners. 

• Design, create, and continuously update demos and sales collateral (e.g., reference architectures, SOW templates) to empower Sales and Customer Engineering teams to accelerate sales cycles. 

• Collaborate closely with internal teams (sales, engineering, support) to ensure seamless service delivery. 

• Obtain and maintain advanced-level LBS certifications. 

• Participate in projects involving Google Maps and Google Cloud Geospatial technologies. 

Qualifications

 

Minimum Requirements: 

• 5+ years experience in Customer Engineering Software Engineering or similar field. 

• Experience building and deploying production-grade solutions in a virtualized environment such as Google Cloud Platform, Amazon Web Services, Microsoft Azure, or similar platform. 

• Proficient in at least one of: Java, C#, C++, Python, Go, modern JavaScript. 

• Experience managing internal or customer-facing projects to completion.

 

The following skills would make you an even stronger member of the team: 

• Relevant Google, Amazon, Azure or similar certification. 

 

Google Maps-specific requirements:  

• Knowledge of non-Google geospatial platforms, libraries, and tools, such as ArcGIS, GeoServer, QGIS, GDAL, OpenLayers, MapBox, Leaflet, CARTO 

• CI/CD deployment to Cloud/containerized environments. 

• Applied Machine Learning and GenAI 

 

Google Cloud-specific requirements: 

• Working knowledge of Apache Beam and Apache Hadoop for data processing and analysis. 

• CI/CD deployment to Cloud/containerized environments. 

• Google Certified Professional (Cloud Architect or Data Engineer), highly desirable. 

• Applied Machine Learning and GenAI 

 

Unique Benefits

Certified as a Great Place to Work®, Woolpert is one of the fastest growing architecture, engineering, and geospatial (AEG) companies in the world. With over 60 offices and countless projects around the globe, Woolpert makes a real difference at home and abroad. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:

• Diverse experiences: Work on meaningful projects that improve quality of life around the world.
• Freedom to wo