High Performance Computing System Administrator, TS SCI Clearance, On-Site, Aberdeen, MD

High Performance Computing System Administrator, TS SCI Clearance, On-Site, Aberdeen, MD

  

This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

   

Job Family Definition:

Provide technology consulting to external customers and internal project teams. Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers’ business needs and, consequently, for understanding customers’ businesses. As trusted advisor create and maintain effective customer relationships so as to insure customer satisfaction. Maintain knowledge of leading edge technologies and industry/market domain knowledge. Actively contribute to the company’s solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects. Shape technical direction and technical strategies within the organization and for external customers. Accountable for consistent and significant chargeability levels (or expense relief for internal project teams) and for assisting in meeting or exceeding revenue and customer satisfaction goals. Contribute to organization’s profitability by generating and cultivating new business opportunities and by providing technical support for deal proposal development.

Management Level Definition:

Contributions impact technical components of HPE products, solutions, or services regularly and sustainable. Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Provides expertise and partnership to functional and technical project teams and may participate in cross-functional initiatives. Exercises significant independent judgment to determine best method for achieving objectives. May provide team leadership and mentoring to others.

US Citizenship required

Location: On-Site at customer site daily

Clearance: TS/SCI required

Responsibilities:

•           Monitoring and maintaining system health on the

HPC system(s) – compute, network and storage

•           Reviewing, resolving and responding to client tickets

•           Creating, monitoring and closing all support cases

•           Maintaining availability reports for tracking SLA’s

•           Planning, scheduling and completing monthly patch upgrades on all

systems and 6-month kernel upgrades

•           Maintaining the system security posture required by the client

•           Assisting the client with app installations

•           Troubleshooting and repairing hardware issues

•           Tracking/documenting the hardware repairs as well as opening,

tracking, closing part cases and returning replaced parts.

•           Maintaining the on-call schedule to support our 365 24x7x2/4 contracts

•           Assisting with hardware and system installation activities in new systems

Knowledge and Skills:

• Has sufficient depth and breadth of technical knowledge to design and scope multiple deliverables across a number of technologies as it pertains to HPC.
• Has demonstrated innovation and communication of new deliverables and offerings.
• Has led team in the delivery of multiple deliverables across multiple technologies.
• Ability to develop solutions that enhance the availability, performance, maintainability and agility of a particular customer's enterprise.
• Has contributed to the design and application of new tools.
• Ability to re-use existing experience to develop new solutions to take to market.
• Possesses an understanding, at a detailed level, of architectural dependencies of tec