Regional Manager, Health Care Workforce Development (Instructional Leadership)

The Regional Manager role provides a crucial link between Program Managers, internal leadership team and external health system executive clients. Successful candidates for the role will ensure continuous client satisfaction with our programs and services, deep integration of program across client sites, engagement across direct reports and a strong ability to identify new opportunities for expansion of both Health Scholar programs and consulting services. Regional Managers are responsible for the supervision of several Program Managers, who run the day-to-day operations of COPE Health Scholar sites. Regional Managers possess ultimate accountability for the success of their client sites, ensuring all client metrics are exceeded, contributing to the overall success of program operations at all sites, and providing an excellent program experience for all COPE Health Scholar participants.
 

To hear one of our Program Managers speak about the Health Scholar program in more detail, you can watch a brief video produced by one of our hospital clients here: https://www.youtube.com/watch?v=syfH6x_n-hY.

FLSA Status

Exempt

Salary Range

$89,000-$125,000

Reports To

Director, Workforce Operations

Direct Reports

Yes

Location

Onsite at Client Sites

Travel

Up to 80%

Work Type

Regular

Schedule

Full Time

Position Description:

Client Relationships

• Oversee and manage the COPE Health Scholars Programs at multiple client sites (7-8) across geographic regions
• Monitor and support the achievement of performance metrics for assigned clients
• Manage direct reports, identify areas of opportunities and support them with meeting role milestones 
• Conduct quantitative and qualitative analyses on program metrics to effectively report service line impact to clients; build off of positive metrics to offer additional solutions to capitalize on client success
• Build and manage relationships with key hospital clients to ensure ongoing engagement, success and retention of current programs and secure future growth opportunities
• Engage with COPE Health Solutions Account Principal and other team members to identify and pursue opportunities to add value to client through current program scope expansion, program customization, value-based payment, population health management, or other services offered by our firm
• Ensure the timely and accurate delivery of account reports per service line and site specific cadence

Program Operations

• With a deep understanding of current operations and processes, develop and drive initiatives to improve program operations, recruitment, training, and client reporting
• Drive the development and implementation of value add metrics and special projects, and support program manager with operationalizing client specific requests
• Support program manager in managing operations and directing student leadership support team
• Manage academic partnerships within assigned region(s), building relationships with college professors and other university staff. Attend conferences and workforce development meetings to support recruitment strategies