Operations Business Associate - Early Careers (Summer 2025 Start)

Summer 2025 Start

Location: Boston, MA

Additional Details:

• This is a Boston based opportunity with a 4 day in office expectation (Monday - Thursday) with 1 day remote (Friday).
• At this time, Wayfair will not sponsor applicants for employment authorization for this position for the following work visas: STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN
• The salary range for this position is $64,000 - $68,000 per year. The base salary offered may vary depending on location, job-related knowledge, skills, and experience.

Wayfair is continuing to expand our commitment to hiring and supporting talent early in their careers, focusing on filling opportunities with experienced graduates who have 1-3 years of experience.

Product Operations Associate

About the Supply Chain Solutions team

We optimize Wayfair's supply chain through innovative solutions, enabling strategic business outcomes and a seamless supplier and customer experience. We are the driving force in transforming Wayfair's supply chain into an industry-leading model of efficiency, agility, and customer-centricity.  This team focuses on large, strategic initiatives that cross many tech and ops verticals (Storefront, Supply Chain and Retail Tech, Global Supplier Technology) to define the end-to-end solutions.

Role

We're looking for a highly motivated and enthusiastic Product Operations Associate to join our team and help shape the future of our Automation Platform. This role is a fantastic opportunity for someone passionate about product management and eager to make a direct impact on our supply chain operations.

This product is the backbone of our integration between our warehouse management system and warehouse controls systems that provides automated sortation within our Fulfillment Centers.  Due to the nature of this role you will often be on site testing & rolling out new Automation solutions that integrate with our new Warehouse Management System. This will require you to travel to various Fulfillment Center locations across the U.S. and potentially the UK and Canada.This will equate to traveling 50% of the time. Within this role you will be expected to travel to Boston at a minimum of quarterly for Supply Chain Solution all-hands events and to work with engineering. 

What You'll Do

This individual will be part of a team focused on designing and building, and implementing our next generation fulfillment software solution. 

• Work cross-functionally with a variety of teams including Ops, Tech, and Automation/Robotics team. 
• Manage processes and engagement with key cross-functional partners to define requirements for building new capabilities
• Drive delivery of tech onsite in our FC’s working alongside partner teams
• Partner with vendors to identify the best solutions for build vs buy from a software perspective. 
• Communicate regularly with cross functional partners to understand business trends and new ways to build new capabilities

What You'll Need 

• Team-first attitude with enthusiasm for cross-functional collaboration
• High attention to detail and proven ability to manage multiple, competing priorities simultaneously
• Ability to drive results in the details while simultaneously considering the big picture. 
• An entrepreneurial spirit and mindset; you must be adaptable and comfortable with change

What You'll Need 

 

• Bachelors degree in a business, supply chain, quantitative or science discipline (engineering preferred)
• 1-3 years of transferable experience in a corporate environment, including internship and co-op experience preferably in the supply chain, product management, or automation/robotics field
• You must be authorized to work in the United States without visa sponsorship by Wayfair now or in the future

 

Preferred Qualifications:

• Experience in product management, operations management, logistics, supply chain, or B2B customer service.
• Excellent written and verbal communication skills, along with the ability to influence others.
• Analytical mindset able to process large volumes of data using a variety of reporting tools (Excel, Google Sheets, SQL, Jira, etc.).
• Ability to distill complex information in a simplistic way via emails, charts, graphs, and other forms of presentations.
• Passionate about execution with strong interest to drive customer engagement.
• Desire to own projects from beginning to end, and  thrive as part of a team as well as individually.
• Comfortability navigating a fast-paced, dynamic environment with little str