HR Business Manager - Technology, Product & Experience, Vice President

Collaborate across an HR team and the line of business to support HR priorities!

As a Human Resources Business Manager, you will support the head of HR for Product & Experience and Technology (PXT) in the coordination and delivery of HR priorities. You will provide strategy and consultative work to be used in executive-level decision making. This will require coordination of multiple projects across the Human Resource Business Advisor (HRBA) team and multiple stakeholder groups. The ideal candidate will be flexible and comfortable with ambiguity given the rapid pace of change and various constituencies involved.

 The position represents an excellent opportunity for candidates to:

• Be exposed to and influence HR senior management and HR Business Advisors (HRBAs)
• Manage multiple projects important to the HR function and the business
• Hone problem solving, communications and leadership skills in an environment of active mentorship and coaching

Job Responsibilities

• Be the central point of contact for HR partners and others (e.g., Talent Development, Talent Acquisition, Training, Compensation, among others.)
• Provide leadership and strategic direction to deliver on objectives and proxy for head of HR for PXT as needed
• Provide project and change management support using project/change management disciplines and techniques 
• Capture and maintain book of work including ad hoc projects and work with HRBAs to ensure timeliness completion of all deliverables
• Establish strong working relationships with project sponsors, business stakeholders, peers, subject matter experts in order to manage project requirements and tracking key deliverables
• Create materials such as briefing documents and talking points for executive audiences, insights for business reviews, CCB HR updates and other communications, etc.
• Build presentations and organize information and data as necessary in support of the book of work 
• Evaluate team cadences and routines for maximum efficiency and productivity periodically
• Advise the Agility Office on key initiatives impacting the CCB Product organization including job architecture, training, reporting and analysis

Required Qualifications, Capabilities, and Skills

• 3+ years of prior experience in financial services industry
• Solid knowledge of organization structure, reporting and performance metrics
• Strong business acumen with demonstrated ability to identify opportunities, link strategies, deliver results, and adjust plans as appropriate
• Outstanding ability to synthesize insights and ability to organize information in a concise and user-friendly way
• Structured and strategic thinker, effective communicator with excellent written and oral communication skills and ability to collaborate closely with business leaders and internal stakeholders
• Ability to execute a clear, approachable style across a range of writing assignments including executive messages, presentations, and talking points
• Strong interpersonal skills and ability to interact effectively with all levels of management
• A track record demonstrating a high level of personal initiative and demonstrating entrepreneurial leadership
• Self-starter and high level of intellectual curiosity and are comfortable with ambiguity
• Excellent and efficient skills using MS Excel and PowerPoint tools (absolutely required)

Preferred Qualifications, Capabilities, and Skills

• Bachelor’s degree
• HR experience

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equa