Facilities Program Manager

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

We are seeking an emerging leader that is highly adaptable and collaborative to join our global facilities management team. This person will lead various ad-hoc projects and programs that support global facilities management teams. These projects will be cross-functional across global business processes with a focus on operational improvement, program development, and stakeholder engagement. The projects this role will be responsible for will result in programmatic improvements to how global facilities teams operate. The successful candidate will be results oriented, comfortable navigating ambiguity, able to balance multiple priorities, have a continuous learning approach and comfortable working across diverse business and cultural contexts. The candidate will demonstrate specific experience leading cross-functional facilities, security and/or operations projects that delivered functional improvements. Additionally, this role will be responsible for leading capital expense planning, tracking, and accountability in alignment with a documented capital expense process across global facilities management operations.

Key Responsibilities:

• Lead and manage non-technical projects from initiation through completion, ensuring alignment with business goals and timelines.

• Drive process improvement initiatives with the goal of improving the end-user experience, enhancing operational efficiency and improving service delivery across a global facilities management organization.

• Oversee, administer and evolve global facilities programs

• Lead capital expense (CapEx) planning, tracking, and governance in alignment with a documented CapEx process across global facilities management operations.

• Collaborate with cross-functional teams including Security, Real Estate, HR, Finance, IT, and external partners.

• Develop and maintain detailed project plans, timelines, and documentation.

• Facilitate effective communication and alignment among global stakeholders.

• Identify risks and develop mitigation strategies to ensure project success.

• Monitor and report on project performance to leadership.

• Develop and administer change management plans specific to the project

• This is a work from home role with some travel as needed

Why Kyndryl:

We’re a purpose-driven company committed to innovation and empowering our people. Here, your work contributes to meaningful outcomes for clients and communities.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies.  Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

You’re good at what you do and possess the required experience to provide it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in your work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

• 5+ years of experience in facilities operations, project management, or business operations.

• Experience with capital expense planning, financial tracking and governance.

• Excellent stakeholder management and interpersonal skills.

• Proficiency with project management concepts with exceptional organizational and time management skills.

• Bachelor’s degree in facilities managemen