Story Land - Food & Beverage Sales Associate (Seasonal)
Herschend FamilyAbout the role
Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide.
While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.
As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.
This position offers the ability to work in either Retail gift shops, Rentals, Food & Beverage locations or a scheduled combination of all the above.This position is responsible for a wide variety of revenue-generating functions, from greeting guests, helping ticket and stock merchandise, assisting guests with purchases by providing product information, conducting Point of Sale transactions, taking and preparing food and beverage orders, and delighting the customer with exceptional experience.
We are currently looking for a:
Story Land - Food & Beverage Sales Associate (Seasonal)
Roles & Responsibilities:
Role & Responsibilities:
Greet guests in a fun and inviting manner!
Smile and communicate with coworkers and guests
Assist guests by quickly and politely answering their questions regarding retail or food products
Maintain a general knowledge of the items to assist guests with questions regarding products
Suggestive sell items to guests
Restock merchandise as needed
Conduct POS transactions while ensuring all procedures are followed – including credit and refund transactions.
Ensure that all PCI and park guidelines are being followed for all financial transactions.
Take food and beverage orders
Prepare and serve food orders, while following all procedures and safety guidelines
Replenish condiments, beverages, and food supplies while maintaining a clean work area.
Maintain cleanliness within all assigned work areas
Monitor product quality and communicate shrinkage/waste to the lead and/or supervisor.
Assist in other areas of the park to ensure guest satisfaction, if needed
All other duties as assigned by leadership
Education and Experience:
No education requirements for this role
Previous work experience is not required
Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.
Requirements:
- Must be at least 14 years of age to comply with New Hampshire Child Labor Laws
- Ability to work flexible schedule, including evenings, weekends, and holidays
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