Load Planning Technician 1,2 or Senior

Requisition ID: 17430

 

Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

 

Why Work at SRP

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

 

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

 

• Pension Plan (at no cost to the employee)
• 401(k) plan with employer matching
• Available your first day: Medical, vision, dental, and life insurance
• Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
• Parental leave (up to 4 weeks) and adoption assistance
• Wellness programs (including access to a recreation and fitness facility)
• Short and long-term disability plans
• Tuition assistance for both undergraduate and graduate programs
• 10 Employee Resource Groups for career development, community service, and networking

 

Summary

Load Research is one of the primary departments at SRP that interface with the advanced metering infrastructure data stream. The high frequency data provided by the advanced meters is useful in planning customer programs, predicting customer demand and understanding customer preferences and trends in electricity usage. Current and future metering infrastructure require the high-level data management and analysis capabilities that are offered by Load Research Planning Technicians. These needs will continue to grow in the future as advanced distribution and load management concepts are put into practice.

What You'll Do

• Customer meter data validation, editing and estimation.
• Maintain and develop back-end databases for customer meter data.
• Produce customer usage reports for internal and external clients.
• Support Load Forecasting with research project support.
• Numerous ad hoc services performed and offered to other departments in need of customer meter data expertise including analyses, study/pilot planning, data pulls, data validation and cleaning, data exposition.
• Prepares technical reports and presentations for management.
• Performs customized analysis and manages service requests for internal clients.
• Manages large data sets in an organized manner with effective quality control and supporting documentation.
• Interfaces with other internal groups on process improvements and resolving issues, including root cause analysis.
• Occasional training of new staff and quality control of newer staff’s outputs.

What It Takes To Succeed

• Experience with data analytics and database management is strongly preferred.
• Experience using Python, Power BI, Excel, SAS statistical software and SQL is preferred.
• Knowledge and experience in the electric utility industry is preferred.

Experience

At job entry, placement will be determined by a review of college transcripts and related work experience.  A minimum of 6 years of related experience is required for the senior level.  Once placed into the job family, an employee may become eligible for promotion by demonstrating the ability to perform advanced and more difficult work as determined by their management and meeting experience requirements.  

Education

College level coursework (100+) from an accredited institution will be