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Senior Product Manager - Customer Activation

Highmark Health
Pittsburgh, United Statesfull_timeVerifiedPosted 9 Oct 2024

About the role

Company :

Highmark Health

Job Description : 

JOB SUMMARY 

Join a dynamic team at the forefront of data-driven healthcare! We are seeking a passionate and experienced Sr. Product Manager to lead the development and execution of our customer data strategy. You will play a key role in shaping the future of our blended healthcare organization by driving innovation in customer understanding, activation, and engagement - making it easy for people to achieve better health.

 
ESSENTIAL RESPONSIBILITIES 

  • Understand the department's and the company's strategic roadmap and competitive position, and develop a holistic product vision and the corresponding product strategy to drive maximum value.
  • Actively anticipate future needs and utilize metrics and qualitative input to identify asset improvement opportunities.
  • Represent the product in all governance meetings.
  • Clearly set and communicate roadmaps, priorities, experiments, and decisions across audiences, from product team to executive levels.
  • Serve as accountable owner for the sets of products/tools within the designated portfolio
  • Identify and drive both cross-product and cross-customer value and shared learnings.
  • Guide Agile developments in the role of Product Owner.
  • Own the product backlog and use input from internal and partner teams to frequently refresh and re-prioritize the backlog.
  • Provide coaching and guidance to team members on product vision and strategic road mapping.
  • Other duties as assigned or requested.

EXPERIENCE 

Required 

  • 5 years of Product experience

To include: 

  • 5 years with the Software Lifecycle
  • 3 years of Advanced domain experience


Preferred 

  • 3 years with agile process

 

SKILLS 

  • Business Acumen for P&Ls
  • Communication
  • Conflict Management

EDUCATION 

Required 

  • Bachelor’s degree in science, technology, mathematics or related field OR relevant experience and/or education as determined by the company in lieu of bachelor's degree.


Preferred 

  • None 

 
LICENSES or CERTIFICATIONS 

Required 

  • None 

 
Preferred 

  • None 

 
Language (Other than English): 

None 

 

Travel Requirement: 

0% - 25% 

 

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS 

 

Position Type 

Office- or Remote-based 

 

Teaches / trains others 

Occasionally 

 

Travel from the office to various work sites or from site-to-site 

Rarely 

 

Works primarily out-of-the office selling products/services (sales employees) 

Never 

 

Physical work site required 

Occasionally

 

Lifting: up to 10 pounds 

Constantly 

 

Lifting: 10 to 25 pounds 

Never

 

Lifting: 25 to 50 pounds 

Never

 

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications re

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Company

Highmark Health

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