Guest Experience Supervisor (Part-Time)

<p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>About the Position</strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">The Golden State Warriors are looking for Supervisors to assist the Guest Experiences team during Chase Center events. In this role, you will provide a safe and guest friendly environment for each event at Chase Center. Additionally, Supervisors will actively lead and assist team members (Ticket Takers, Ushers, Guest Experiences Representatives, Concierges, and Elevator Operators). This position reports to the Director, Guest Experience Operations.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">This is an excellent opportunity to share your expertise while learning more about this growing sports and entertainment organization that values your initiative and dedication!</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><em>This is a part-time position based in San Francisco, CA.</em></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Key Responsibilities</strong></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Lead and assist team members on event days to ensure service standards are consistently met</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Brief team members on venue policies, event procedures, and guest service goals prior to start of shift</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Respond to calls during events and make informed decisions regarding arena and guest experience relations policies</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Assign and coordinate breaks for all Guest Experiences team members</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Assisting with inventory, event day preparation, administrative duties and day-to day tasks</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><