Sr. Workforce Capacity Analyst

AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states.

Job Details

The Workforce Capacity Senior Analyst supports workforce planning, capacity management, operational reporting, and strategic workforce initiatives across pharmacy operations. This role is responsible for maintaining workforce models, analyzing operational data, developing reporting solutions, and providing actionable insights that support staffing and operational decision-making. 

The Senior Analyst partners closely with Operations, Talent Acquisition, Finance, and Workforce Capacity Management leadership to ensure staffing plans, forecasting assumptions, and workforce analytics accurately support business objectives. This position combines analytical expertise, technical aptitude, and business acumen to improve workforce visibility, planning effectiveness, and operational performance.

Responsibilities

Workforce Planning & Capacity Analysis 

• Support workforce planning activities through development and maintenance of staffing models, forecasts, and capacity analyses. 

• Analyze staffing gaps, labor utilization, hiring plans, transfers, and workforce trends. 

• Assist with monthly, quarterly, and annual workforce planning processes. 

• Validate workforce assumptions and ensure planning models accurately reflect operational needs. 

• Monitor staffing performance against budgeted and planned targets. 

Reporting & Analytics 

• Develop, maintain, and automate recurring workforce and operational reporting. 

• Produce analyses that identify trends, risks, opportunities, and performance drivers. 

• Create dashboards, scorecards, and visualizations to support operational and leadership decision-making. 

• Ensure data accuracy and integrity across workforce planning and reporting processes. 

• Support ad hoc reporting and analytical requests from operational leadership. 

Process Improvement & Automation 

• Identify opportunities to streamline reporting, improve efficiency, and reduce manual effort. 

• Develop and maintain automated reporting tools and analytical solutions. 

• Document processes, methodologies, and reporting standards. 

• Partner with technology and operational teams to improve access to workforce and operational data. 

Strategic Project Support 

• Support workforce planning and analytical activities related to operational initiatives, growth strategies, patient conversions, and business transitions. 

• Assist with project tracking, readiness assessments, staffing analyses, and implementation planning. 

• Provide analytical support for special projects and organizational priorities. 

• Coordinate data collection, validation, and reporting for cross-functional initiatives. 

Business Partnership 

• Serve as a trusted analytical resource for Workforce Capacity Management and operational leadership. 

• Present findings and recommendations in a clear and concise manner. 

• Collaborate effectively across departments to support workforce and operational objectives. 

• Demonstrate ownership, accountability, and responsiveness in support of business needs. 

The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job.  Not all of the duties may be assigned to a position.

Qualifications: These represent the desired qualifications of the ideal candidate. They are not meant to limit consideration for candidates who do not meet all of the standards listed. Reasonable accommodations may be made to enable individ