Mad Apple Showroom Supervisor - New York New York

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

We are seeking a dedicated and dynamic Showroom Supervisor to join our team at the New York-New York Hotel & Casino Theater.  In this role, you will oversee the daily operations of the showroom, ensuring a seamless experience for both guests and staff in one of our most iconic entertainment venues. If you're passionate about hospitality and entertainment and have a knack for leadership, we'd love to hear from you!

THE JOB: 

The New York New York Showroom Supervisor is responsible for oversight of our front-of-house team working in one of our world-renowned venues.  You will play a vital role in our mission to own the guest’s experience and create WOW memories that they will carry with them far beyond their stay with us.

THE STARTING PAY RATE:  $31.75 / Per Hour

THE DAY-TO-DAY:

• Capable of working under the guidance and leadership of the department manager
• Possesses basic mathematical skills, including addition, subtraction, multiplication, and division
• Familiar with the Culinary Union contract and its terms
• Proficient in both written and verbal English communication
• Able to lead and mentor a team, including supervising staff with leadership authority
• Skilled at multitasking and thriving in a fast-paced, collaborative environment
• Strong listening skills and sound judgment
• Demonstrates excellent customer service and interpersonal abilities, effectively engaging with business contact
• Maintains a professional, neat, and well-groomed appearance in accordance with company standards

THE IDEAL CANDIDATE:

• Three (3) years of previous Supervisory experience
• Two (2) years of previous guest services experience in a Ticket Office or Theater
• Has a well-rounded knowledge of Culinary Union contracts (Collective Bargaining Agreements)
• Proficient in fundamental mathematical skills such as addition, subtraction, multiplication, division, and money handling
• Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders
• Capable of standing and walking for a majority of the shift with the ability to lift and carry 25 pounds
• Ability to multi-task and work well in a fast paced, team-oriented environment
• Able to effectively communicate in English, in both written and verbal forms
• High school diploma, GED or educational equivalent
• Must be able to work various shifts, including weekends and all holidays

THE PERKS & BENEFITS:

• Health & Income Protection benefits (for eligible employees)
• Professional and personal development opportunities through employee programs and network groups
• Free meals in our New Yor New York employee dining room
• Free parking on and off-shift at all MGM Resorts properties
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts

FULL JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10662

Are you ready to JOIN THE SHOW? Apply today!