Associate Director, Global Logistics Digital Capability Lead

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

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The Associate Director, Global Logistics Digital Capability Lead manages the deployment of strategic Logistics capabilities and larger continuous improvement efforts in the Warehousing and Distribution area enabling BMS Global Supply Chain (GSC) to deliver on its strategic goals. This individual provides program and project leadership for specific elements of the overall Logistics and 3 PL capability roadmap, ensuring realization of results and business benefits. The lead also collaborates with various stakeholders, including Logistics Pillars, IT, finance, and other GCLs, executing and operationalizing the strategy within specific workstreams, regions, or projects. This individual leverages digital tools and technologies to streamline processes, enhance data accuracy, and drive innovation.

Key Responsibilities:

The Global Logistics Digital Capability lead is responsible for capability deployment specific to the chartered project scope inclusive of People, Process, Technology, and Data for their assigned area of responsibility.

• Leads definition, design and roll-out of strategic Logistics process and system initiatives and related process model and configuration.
• Leads UAT and Cut-over phases for high impact strategic initiatives.
• Establishes and drives design of SAP processes across End-to-End Supply Chain and involving subject matter experts that identify and coordinate validation and related communication to all business functions. 
• Creates process documentation including solution presentations and system design documents.
• Creates, Reviews and approves the Integration of SAP and 3PL Sub-systems user acceptance test plans.
• Tracks and reports operational KPIs in alignment with global definitions.  Development of metric/KPI specific to project scope for realization/sustainment​
• Leads change execution: champions adoption, manages stakeholder resistance, runs readiness sessions.​
• Manages relationships with key stakeholders both within & outside of GSC.
• Provides process expertise, as required, and ensures accuracy of accompanying business process models within their capability deployment scope.
• Ensures compliance with regulatory requirements and company policies, maintaining robust governance and data integrity.
• Mentors team members on new processes and responsible for knowledge transfer to appropriate stakeholders – both within and outside Process Excellence team.
• Leads the implementation of new digital tools and technologies within their department, ensuring seamless integration and adoption. Can articulate the business value and ROI of these digital investments.
• Leads process improvements through digitization and automation of workflows, supporting improved speed and accuracy.
• Leverages visualization and data contextualization tools including BI platforms (e.g. Power BI), integrated Control Tower capabilities, and BMS platforms to monitor KPIs, perform root cause analysis, review best action analysis and provide data-driven decision support.
• Has familiarity with AI and ML systems features including performance & expectation management, optimization, etc.
• Actively upskills on emerging digital technologies and analytics techniques, showing agility in adopting tools and machine learning.
• Has a comprehensive understanding of multiple supply chain processes/capabilities, with a solid understanding of Logistics and 3PL processes and their interdependencies.
• Leads the implementation of new digital tools and technologies within their department, ensuring seamless integration and adoption. Can articulate the business value and ROI of these digital investments.