Health Center Assistant Clinic Manager

Description

Join Elica’s mission and become a part of a team where every day is an opportunity to make a positive impact in your community!

At Elica Health Centers, we share a common goal: provide the best possible patient care to our growing community! Our passion extends throughout Elica, from the exceptional healthcare services we provide to our underserved patients at our Community Health Clinics and state-of-the-art mobile medicine program, Health on Wheels, to our Resource Center where we empower patients and members of the community to connect with resources to help them build healthy and full lives.

The Health Center Assistant Manager assists with the supervision of front and back office staff, day-to-day operations and ensures the efficient flow of the clinic operations. This person provides administrative leadership and jumps in to support all staff and patient service areas. This position works in coordination with and reports to the Health Center Manager as well as acts as the manager in the Health Center Manager’s absence.

BENEFITS:

Elica is proud to offer an exciting benefits package to qualifying full-time employees which can support your health, your family, and help you plan for the future.

• 403B retirement savings account with up to 4% employer matching contribution and 100% immediate vesting.
• Healthcare: Medical (Kaiser or Anthem Blue Cross), Dental, Vision - Individual and family plans available
• Company funded Health Reimbursement Arrangement (HRA) to help pay for out-of-pocket costs related to medical coverage
• FSA Plans: 2 options for Flexible Spending Accounts - Health Care FSA and Dependent Care FSA
• Company paid basic Life and AD&D Insurance. (supplemental life and AD&D options available)
• Optional Critical Illness, Accident, ID Theft Protection and Pet insurance potions
• Accrued paid time off and paid holidays.
• Employee Assistance Plan with five (5) free counseling visits, financial services, legal services, and a plethora of online resources.
• Tuition Reimbursement program and CME/CEU program.

Learn more about Elica’s services and mission at our website or check us out on Facebook.

Compensation - Dependent Upon Experience

$66,650.00 - $83,824.00

Requirements

WHAT ARE WE LOOKING FOR?

The successful candidate will be willing and able to:

• Support the success of daily front and back office operations including Medical Assistant staffing, patient flow, visit productivity, EHR documentation, and the overall patient experience
• Support, train and assist clinic supervisors with the front and back office staff, Eligibility workers, volunteers and students
• Assist with maintaining controls and coordinating all clinical duties to ensure proper overall clinic efficiency and positive patient care and employee engagement
• Actively monitors adherence to Elica’s patient care, clinical outcomes, and policies and procedures
• Monitor and assists staff with meeting goals and objectives for collaboration with various internal departments including Dental, Behavioral Health, Social Services, Health Programs, Quality Improvement, Compliance as well as other clinic locations
• Monitors the documentation of and response to clinic equipment inspections and medication inventory monitoring including: eye- wash station, refrigerators and freezers, microscopes, sharp containers, CLIA control testing, medication quality assurance, autoclave, etc.
• Assists with actively monitoring safety and infection control
• Works with clinical staff to ensure follow-up telephone calls to patient, patient portal EHR system
• Supports the success of the clinic in meeting regulations and requirements for programs, including but not limited to VFC, OSHA, Medi-Cal, FamPact, Medicare, HRSA, and PCMH
• Assists with clinic scheduling problem solving, patient wait times, and other areas of concerns to increase clinic efficiency and quality of services.
• Assists with training and implementing new workflows with QI assuring all Medical Assistants are trained and working at their skill level and under their scope
• Attends and participates in committees, meetings, and attends assigned training
• Collaborates with the Clinic Manager providing input and participating in all front and back office employee annual performance appraisals
• Ensures protection of individually identifiable health information per HIPAA regulations. Assists Front Desk Supervisor and Clinic Manager to ensure that facilit