Solutions Technical Trainer (L&D, Simulations, Job Aides)

Company Description

Locus Robotics is a leader in the rapidly growing eCommerce order fulfillment optimization space. Our solution helps warehouse owners attain 2-3X efficiency improvement over cart-picking operations, by empowering pickers to work collaboratively with our robots. All this is accomplished while integrating with the operator’s Warehouse Management System, utilizing and optimizing existing facility infrastructure. 

This is an opportunity to join the ranks of a brilliant, high performance team, deploying cutting-edge technology to address real-world logistics challenges for major global brands.

Job Description

Locus Robotics is seeking a Solutions Technical Trainer to provide ownership and execution of internal training on Locus’s solutions and services. This dynamic new role will design and deliver direct instruction and produce train-the-trainer programming to globally onboard new hires at various levels and provide continuing product education across company. This is not an external client-facing role, this role will be providing designed deliverables to internal business partners.

Reporting to the Senior Director, Learning & Development, the Solutions Technical Trainer will develop and deliver onsite and virtual programming and materials to train employees on Locus solutions.  This includes onboarding and go-to-market readiness across multiple global operations units. Deliverables will span products/services, processes, and tools. 

This position can be remote with an expectation to travel to Locus Robotics headquarters in Wilmington, MA and offices abroad.

Responsibilities:

• Partner with Product Management, Customer Success and departmental leadership to identify, assess, and track training needs to support new hires and existing employee’s continuing Locus solution education needs.
• Develop and deliver competency-driven onsite and virtual hybrid Locus solution training to internal audiences.
• Develop and deliver launch and go-to-market readiness training for internal audiences.
• Curate and socialize existing and new internal training resources.
• Evaluate and iterate based on data-driven program and process improvement efforts.

Qualifications

• Bachelor’s degree in a related field.
• Preference having worked in technical company environments.
• Proven track record of delivering technical learning opportunities to employees on a continuously evolving product suite.
• Create Tech Decks, Simulations, Digital Video illustrations.
• Demonstrated ability to work in a hybrid workplace environment and communicate with cultural sensitivity among internal and external stakeholders across all levels.
• Attention to learner experience, learner satisfaction, and analytical thinking.
• Entrepreneurial, ownership mindset and integrity.
• Exceptional communication and training deliverable design skills.

Additional Information

Locus Robotics is an Equal Opportunity Employer