OPS STAFF ASSISTANT - 78900303

Requisition No: 864890 

Agency: Commission on Offender Review

Working Title: OPS STAFF ASSISTANT - 78900303

 Pay Plan: Temp

Position Number: 78900303 

Salary:  $15.00 

Posting Closing Date: 11/17/2025 

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STAFF ASSISTANT- OPS

FLORIDA COMMISSION ON OFFENDER REVIEW

*** OPEN COMPETITIVE ***

 

The Florida Commission on Offender Review, formerly known as the Florida Parole Commission, is looking to fill the Staff Assistant – OPS position. The Commission on Offender Review performs a vital role in Florida’s criminal justice system by preserving the autonomy needed in post-release decisions affecting inmates and ex-offenders. Commissioners preside over weekly meetings at the central office in Tallahassee and various other state locations as required by statute. During these public proceedings, the commissioners make a variety of determinations regarding parole and other releases.

This advertisement may be used to fill multiple positions.

BENEFITS:

• State Group Health Insurance Coverage through CHP and Blue Cross/Blue Shield.
• Supplemental insurance options available for dental and vision.
• Retirement plan through Valic, includes employer contribution.
• $25,000 Life Insurance Policy option.

 

POSITION DESCRIPTION

The staff assistant performs varied and extremely confidential work providing clerical support relating to victims’ services by preparing files and tracking status of cases governed by deadlines. Handles numerous information requests from various sources to include, but not limited to, governmental agencies and officials, victims and law enforcement agencies directly related parole and clemency, assisting victims, and performing additional clerical functions as needed.

 

EXAMPLES OF WORK

• Answer inquiries by telephone and direct calls to the appropriate staff member/supervisor.
• Respond to email/letter correspondence status inquiries regarding parole and clemency from victims and interested parties.
• Prepare and track documents which are governed by deadlines.
• Input and update contact information for victims/survivors.
• File, scan, upload, maintain, arrange for storage, retrieve, or reproduce documents, records, and reports.
• Perform inquiries in various confidential databases.
• Assist staff with victim notifications concerning clemency, parole, and conditional medical release hearings.
• Actively participant in in-house staff review of policy and procedures and contribute to revisions for a more efficient work environment.
• May be required to assist in training staff/interns during Special Projects.
• Assist Supervisor and staff as needed.

 

MINIMUM REQUIREMENTS

• High School Diploma required.
• One year or more of related experience.

 

KNOWLEDGE, SKILLS, AND ABILITIES

• Able to greet callers in a professional manner.
• Able to use a telephone, computer, scanner, copier, fax machine.
• Empathy for individuals/ families who have endured trauma.
• Ability to handle confidential information with discretion and maturity.
• Willing to work as part of a team.
• Able to prioritize multiple needs.
• Experience using Microsoft Office.
• Knowledge of grammar usage and general office procedures.
• Answer inquiries by telephone, email, or mail from victims/ surviving family members.
• Input and update contact information for victims/ survivors.
• Direct calls to the appropriate staff member/supervisor.
• Assist staff with victim notifications concerning clemency, parole, and conditional medical release hearings.
• Scan and upload documents needed for retrieval at a future date.
• File, maintain, arrange for storage, retrieve, or reproduce documents, records, and reports.