Business Center Practice Leader Northern California Environmental Services

Grounded in safety, quality, and ethics, our experts lead their fields with dedication, a creative spirit, and a vision for growth. We draw from more than 20 technical specialties worldwide and are devoted to fostering a community of diverse talents, backgrounds, and expertise. Here, you can apply your passion and collaborate with top environmental professionals on work that’s vital to our clients and the communities they serve.

Join a team that’s naturally committed to the environment.

Your Opportunity

We seek a Northern California Environmental Services Business Center Practice Leader (BCPL) to contribute to a purpose-driven organization focused on environmental resources solutions that specializes in infrastructure.  Candidates should have a proven record of client satisfaction and practice area growth in Northern California, and strong federal, state, and local agency client networks, and regulatory agency relationships including the state Department of Transportation.

Our Environmental Services team is a leader in fostering resilient and sustainable outcomes for both people and the environment. Working with over 40 federal, state, and local agencies in California, we use local knowledge to navigate regulations, build trust, and deliver tailored solutions that reflect each community’s environmental and cultural contexts.

This leadership position is an integral part of our Environmental Services US West leadership team, supporting a growing environmental assessment, permitting, design, and compliance practice of more than 350 talented professionals in Northern California and Reno/Tahoe.  Our people are Stantec’s most valuable resource, and in joining our team you will be able to leverage your practice area strategic planning focus, market knowledge, and client and partner relationships to pursue and win work that transforms our communities and inspires our people, within a culture that values belonging, celebrates shared successes, and embraces ambition. The BCPL is the “seller/doer” responsible for leading the pursuit and delivery of excellent work to our clients. Accountable for the top line, the BCPL leads the growth of the Business Center (BC) and Stantec’s market position while providing innovative design solutions with exceptional quality and execution that exceed client expectations.  You will provide leadership on business development activities to expand our existing client and project base and position the firm to acquire new business.

The BCPL is a highly collaborative role working closely with the Business Operations Lead, Stantec’s Sector Leaders, Key Account Managers, project teams, other business developers, and peers across Stantec’s other Business Lines to identify and manage our key accounts, pursue opportunities, and solicit feedback from clients on our performance.  You will partner with our other BC Leaders to lead and manage, inspire and engage, and win and do work – building a culturally strong and high performing business. The BCPL reports to the Regional Growth Leader. It is the expectation that all leadership roles have a maximum term of 5-years, with the opportunity to reevaluate at the end of the term and for the purpose of succession and company growth.

Your Key Responsibilities

Client Focus:

• Drives the client relationship strategy, working with Principals and BC leaders to drive strong results in the client satisfaction survey within the respective BC.
• Lead and participate in pursuits and campaigns for major BC opportunities for infrastructure and related sectors.
• Achieve minimum client and proposal-specific marketing and business development sales goals, including internal cross-selling initiatives, target 25% of time.
• Responsible for exceeding client expectations through strong account management across the BC and personally leading accounts for major clients in the BC. 
• Has strong relationships and is on top of opportunities from agencies such as California State Department of transportation, local public works agencies, and rail and port authorities. 
• Sets the tone among all leaders in the BC.
• Ensure a minimum of 4 client feedback surveys are conducted per year and issues are addressed through implementation and follow through on action plans.

 Business Development and Collaboration:

• Actively contributes to win strategies and successful project execution and becomes involved at a hands-on level in key infrastructure and related sector pursuits as needed and on projects should issues impacting client satisfaction or project management best practices escalate and tracks pursuit success rate and Return on Investment rate on client-by-client basis
• Leads growth of the BC through developing and leading the business development, key pursuit and sales s